facebooktwitterpinterest
mobil menu

Virgin Media

  1. London
  2. London Music & Dvd
  3. London Computers

Reviews, get directions and contact details for Virgin Media

Address: 133-135 Oxford Street , London W1D 2HY, XGL, GB
Phone: 0800 519 6853
State: XGL
City: London
Zip Code: W1D 2HY

Update Info

related searches: virgin media mobile, virgin mobile, virgin media contact, my virgin media pay bill, virgin media broadband, virgin broadband, virgin media login, virgin media twitter
Similar places near
Mole Jazz Mole Jazz 130 meters
BM Soho Formerly BM Soho Formerly 152 meters BM is the place in london to get some of the best new vinyl releases and good advices...
Sister Ray Sister Ray 162 meters I bought a rare vinyl online through their Insta. Got an excellent service, the perso...
Harold Moores Records Harold Moores Records 189 meters Fact: classical music is not dead. Records are not dead. Jazz is not dead. All the mo...
Phonica Records Phonica Records 202 meters Good shop. Lots of listening stations and a nice selection of new and used electronic...
Mr CD Mr CD 202 meters So happy I went to this shop where I found gems I was hoping to get that I wouldn’t f...
Reckless Records Reckless Records 213 meters Still one of my fav record shops for serious crate digging as they get a lot of turno...
Sounds Of The Universe Sounds Of The Universe 242 meters This shop has been a personal favorite and that's definitely a tough choice since the...
Wyld Pytch Records Wyld Pytch Records 299 meters
Maplin Maplin 306 meters
Stanley Productions Stanley Productions 348 meters I have been most impressed with Stanley Productions and the way their sales staff, Mr...
Galaxy Galaxy 412 meters Absolutely loved our experience yesterday! Super cute karaoke rooms, you literally fe...
Apple Regent Street Apple Regent Street 415 meters Very convenient Apple Store that is a very nice place to be. The store is large and c...
P C Deals P C Deals 441 meters Translated by Google I have been working with this office for several years and I hav...
CeX CeX 455 meters
Chris Bryant's Musical Instruments Chris Bryant's Musical Instruments 461 meters I bought a bass at Bryant's Music Co. Ltd. 20 years ago when they were at 16 Manette ...
The Cafe @ Foyles The Cafe @ Foyles 470 meters This by far, is one of my all-time favourite bookstores. Spanning multiple levels, it...
Music Ground Music Ground 488 meters
Reviews
I had a terrible experience with Virgin Media's customer service. Despite signing up for their broadband service with the promise of a £100 Amazon voucher, I had to make numerous calls to obtain it, with each advisor giving me different information. I was promised the voucher on several occasions but it never materialized. To make matters worse, the disruptions to my service during January were not reflected in my bill, and the first advisor I spoke to even transferred me to the main menu after realizing they had no idea what was going on. Overall, the service I received was extremely poor, and I would not recommend Virgin Media to anyone. It's a shame as I have been a loyal customer for several years, but this experience has made me lose all trust in their company.
Such a terrible service. They are focused only on sales and no attention paid to actually delivering on the service for customers after point of sale. They wasted literally weeks of my time waiting for a broadband install that never came. After weeks of waiting, chasing, contradictory communication and phone calls from my side only! they gave me a date 6 weeks after my original order that I had no faith they could actually make good on and I had to cancel the contract. AVOID!
Please avoid using them if you can. Their prices are good and you'll be broadly fine as long as you dont need to involve their service although to be fair i would have low speeds at nights and on Sundays.... I've been having all sorts of issues when moving homes, although I was keeping them as my provider. I thought keeping the same provider would make things easier but it didnt! First they got the date of my move wrong and so they disconnected my line 1 month too earlier. It took me a week and at least 3 calls to get it back online. One week!! My actual move is taking place tomorrow and they disconnected my line again today. They are now telling me it's their policy to disconnect the line 24hrs in advance. That is bullocks!! How come in 2023 you need that long to activite/deactivate lines?? And even if it were the case, then they should carry the minimal cost of having 2 lines up for 1 day just to make sure their clients can use the Internet. My decision is made. I'll get my move done but then will terminate my contract within my 14 day cooling off period, just out of principle
I wish I could leave zero stars. Virgin media have cancelled my installation appointment on THREE occasions, with less than 24 hours notice due to ‘outside work not being complete’. This is highly unprofessional and has inconvenienced me greatly given that I work from home. I have raised complaints and was promised a dongle would be sent in September - this has to date not arrived as of 24/10/2022!!! I have been told each time that someone will contact me to discuss my complaint - this too has never happened. Instead I received a letter to say that my complaint is now closed following conversations. To confirm NO CONVERSATION WAS HAD. Please please please for the sake of your sanity - stay away from this awful company.
their support is simply terrible, I don’t know where to write anymore, I chose to move with virgin media, filled out the package for the Internet, today is the connection day, I receive a bill from the previous address, and I have to pay some incomprehensible 96 pounds. Although when I made out the move, I was told 27 the first month, 20 moving, 27 the next month. total 74. I am very disappointed, the service is terrible, it seems they wrote, everyone agreed, then just like that the bill comes. you write to those support, they don’t know anything, they can’t help, all they do is say call the number on which the quality of the connection is terrible, you can’t even hear the agent, all he helps is say to go to the site.
Seconds to answer new customer sign ups and take your contract. Good luck afterwards. Terrible Post-sale service. Be prepared to be hung-up on if leaving/amending contracts which affect individual staff targets. Clearly the easy & bad option for staff with stiff metrics to reach.
Very much disappointed with Virgin Media, two failed installations, and left with no internet for over a month and there's no immediate resolution to my issue... Customer service staff were so nonchallant and just kept brushing off my concerns and failed to answer my questions. After requesting to speak to a senior staff member I was transffered to a completely unrelated team. When I was transferred back I was just offered that head office/back office would give me a call within 24 hours. Still no call. I have no words at this point.
Hotel California, they will hold you for hours to cancel the service. On a line noisy line you won't understand. Then they will try to make you an offer more expensive to what is on their site ... Don't consider starting with them, leaving them will be a nightmare.
45 mins and 6 deparment to cancel my bundle. as i am moving and can not get Virgin at my new address. it doesnt matter what i am doing a 30 days notice to cancel should just be a 30 notice. because of this i will never rejoin. and i will canceling my other account at my mums address that has been open around 15 years.
Getting worse day by day..Over priced, People don't need Mobile phones, Landlines ,Just a fast simple single Internet package at a better price. Tired with Virgin media after 2 decades of loyal service all I get is a call from a lady trying her best but I couldn't even understand half of what she said.
Comment on this business

Virgin Media map

to add Virgin Media map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0037 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy