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Reviews, get directions and contact details for Virgin Active

Virgin Active
"Our Twickenham gym and health club is based in the South Stand of the world-famous Twickenham stadium and kitted out with facilities fit for an international sports star. Dive into the pool. Scale the indoor climbing wall. And make the most of a suite of specialist studios surrounding one of the most highest-spec gym floors in the country. With a creche for the kids and a range of membership options, there's no reason not to get started on your fitness journey today."
Address: South Stand Twickenham Rugby Stadium, 196 Whitton Road, Twickenham TW2 7BA, UK
Phone: 020 8892 4500
State: Greater London
City: Twickenham
Zip Code: TW2 7BA

opening times

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 9:00 PM


related searches: Virgin Active London, Virgin Active Cricklewood, Virgin Active Chiswick, Gym Twickenham, Virgin Active near me, Virgin Active UK, Virgin Active free day pass, Virgin Active free trial
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Reviews
I have recently joined this gym and the facilities are great for the local area, one of the nicest gyms close by however the receptionists & staff in general could be more welcoming, helpful and supportive towards all members. Considering the relatively expensive cost of membership, the spa area is underdeveloped and needs refurbishment despite being closed several times for it there seems little improvement with a lot of bulbs not working for months in the steam room and outside also and a lack of relaxing chairs by the jacuzzi pool. The cafe opens after 8am and closes really early in the afternoon so isn’t inclusive of those who work a 9-5 job and come really early to train or after work which is hugely disappointing to say the least considering the size of the cafe seating area and the culture shifting towards more people working towards working from home/ their laptop. Overall a great site with lots of equipment, space and an incredible vegan fast food caravan directly outside which is great temptation from time to time. I think Virgin could do some sort of collaboration with them in order to provide more vegan options in their cafe also as it’s so disappointing that despite the global climate crises/ warming, the huge demand in London and not to mention the huge percentage of the population that is trying to reduce meat, dairy and egg consumption it’s disappointing to see that they only offer sandwiches/ wraps with only one vegan option and that too not very healthy or appetising at all after trying. Definitely a lot of room for improvement, refurbishment and innovation in terms of space, services and food options.
Wednesday 14th September - approximately 09:30 Today was my last day with Virgin Active and that’s only because I’m moving and the nearest Virgin Active to my new address is a two hour trip each way. Shame really as I’ve really enjoyed being a member. Access is on street level and the entry doors are automatic. There are lifts that go to all levels. Reception staff are polite, friendly and helpful. Overall I found the place to be clean and tidy. I can’t speak for the ladies changing rooms but the mens are kept clean and tidy. There are some issues with toilets/ urinals and showers but that more a building issue than the fault of Virgin Active. I tended to go between 09:00-16:00 Mon-Fri and have never found the gym to be too crowded; weekends can be busier. It has an area for weights, area for cardio and they hold various classes. On ground level there is a swimming pool, jacuzzi pool, sauna and steam room. There is also a cafe and lounge area. Overall a really nice place to go too.
This gym has the potential to be great but it is and has been in a constant state of disrepair for years. Often showers are not working, light fixtures are not working. Simple maintenance tasks like replacing locks on changing room cubicles or repairing and painting damaged walls and ceilings go neglected for months or more despite client complaints. The spa area is not very well cleaned with dirt and debris being noticable from one day to the next. There is often an unpleasant odor in the steam room. There is a scum line visible in the jacuzzi which is rather offputting. This could all very easily be improved and would make it a far better experience for the money they charge for membership.
Potential to be a great club, prices are creeping up but the basic services aren't reflected in this. - Steam room has been broken for ages - No towels on a few occasions - Lovely barre studio that hasn't seen a barre class in years. - Temp Car park flooded and dark in winter, not in Virgin's control but what we pay should reflect that.
This gym has infallibly dropped its standards in the last month to cosmic proportions. The steam room has been closed for 3 weeks because a bit of plaster has deposited from the ceiling, what happened to utilising staff and getting a bit of bostik from the local homebase. A simple job that can be done in 5 minutes, a chimp from London zoo could achieve such a mundane task!!! This is irrefutable and I am astonishingly dismayed this hasn't been resolved when us members pay such a handsome sum demonstrating our custom is not valued!!!! Disappointing!!!
I am member of the virgin active in Twickenham and just wanted to thank the staff for being so helpful and professional especially Daniel at reception and also the lady life guard by the pool. Excellent experience and enjoyable every visit.
Dirty gym. No staff on the gym floor to help members or answer questions, no programs, no inductions; only paid for PTs - so the service is less than you would get at Pure Gym or council run gym. Changing rooms and showers are mouldy and they don't have cleaners on duty all the time - so the club gets disgusting when they are off duty, such as on Sat and Sun afternoons. The gym floor has been reduced to squeeze in more studios and popular items such have been removed. The place is also full of people dropping weights non-stop which also makes it an unattractive place to work out in, and things like matts, stability balls, etc are dirty and in a poor condtion.
A very nice gym .. i've just started my workout here and i love It...the sessions are amaizing if you want to improve your health .. definitely here Is the right place to do It
Love coming to this gym. Large gym with great facilities. You have plenty of space to work out without anyone getting in your way. Staff always on hand to help & advice when using the equipment. Clean & feels safe to return after a while. Very impressed with Jodie & Luiza at reception. Always so welcoming, they have great energy & always happy to help.
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