Virgin Active Classic

I just recently join virgin active and I have to say Fantastic place to work out. Everything as expected running machines, gym machines. Could not ask for more. The spa area is great. The gym is very. Lean compared to other gyms I have been too. This place is great for anyone that works close by to central London. The location is great and happy to have joined this gym.

This seriously was by far the best experience in this gym. I would say it almost has a spa ish feeling to it, mainly, because as I left the gym I honestly felt the most amazing after using the swimming pool area. The place was clean, and the staff was smiley so it indicates a lot. Also they have Molton brown products which made my day it made my hair really shiny and soft!

I’m a big fan of this club. The staff are amazingly friendly. They keep the gym clean & tidy and make for a great environment for a workout. Same goes for the pool area and the showers. Very rare to find things not working too

Ok gym equipment. Not a wide range of it, many cardio machines that get use during peak but otherwise are bit of waste due to space. Expensive. Can get quite busy. Towel service, sauna, steam room, swimming pool are all a plus. Convenient location for me.

Meh, I would not make this my home club. Pros- Changing room is spacious with plenty of mirrors and room to get ready. - Showers have good water pressure. - Great central London location, maybe 10 mins from Leicester square. Front of house staff are really lovely and sweet and the cleaners do a good job at keeping the club spotless. Cons: - Lighting in the main section is weird, it's pretty dim in a run down way. - The running machines are Technogym with the old software, which is pretty basic in comparison to the latest models in other Virgin Active gyms. -The jacuzzi is made of steel which is really slippery and the jets are weak. There are minimal machines here, the lack of variety is actually appalling. There is only one of the few machines they do have, making this gym, for me not worth the price tag for a home club. Suitable for a lunchtime sesh but I wouldn't want to be here everyday.

Really nice club, staff are friendly and every time I went there maybe I was lucky the gym floor was seams really quiet ! Never tried the caffè area, so I can’t talk about that, but they have a nice and clean swimming pool, great selections of classes and PT.

Not only the branch facilities are not good enough to justify the ridiculously high rates, their staff is also not helpful at all. Also good luck trying to freeze or cancel your membership! They will take your money regardless! Be cautious of their contracts! Repeating some old reviews to show that there is a long standing pattern of unprofessional behaviour: "Agree with previous reviews about customer service. I had a query about charges on my account after I'd 'frozen' the contract and not only was the membership manager hugely unhelpful, she failed to get in touch for five days. I have since emailed requesting to cancel, and have not had a response yet I emailed 6 days ago. Have never encountered such poor customer service and I won't be taking out another contract at this gym or any of the others."

Clean and tidy gym with a good selection of different equipment and shower facilities. Also includes a pool and dance studio

Best Virgin active in central London. Nicely laid out and good range of equipment - cardio, resistance, and free weights.

Not worth the money, but of course it is a good gym! There are a few cons but is natural I guess. But definitely doesn't worth the money