Fitness First- Liverpool Street

Went to the gym today as I normally use class pass and I have to say it was a great experience. The staff were very friendly, showed me round. It was very clean, tidy and kept like it had a good atmosphere unlike other fitness first gyms I’ve been to. I was then invited to do a HIT Class which was lovely as it made my 2 hour session so much better. The PTs were very helpful as well. I left the gym in a good mood and would definitely not hesitate to come back.

The GYM is clean and accessible to use HOWEVER, there is an issue that I would like to raise. Although I have mentioned this issue to the general manager, as well as the general staff multiple matter of times, no action has been taken place. The temperature of the water in the showers is extremely cold to an extent where it is not usable. I asked the staff to take this on board and although it has been about two months nobody has taken any specific action. I really enjoy the gym and know that the staff is very respectful and kind however when an issue arises, It will be helpful if they can take these actions in place to help sustain the satisfaction of the customers. I end up taking the shower in cold water as I do not want to leave stinking of sweat after working out as that is unhygienic. It will be great if these actions can be taken place.

It's pretty small so equipment is limited. If you get there early enough you can get your workout done before all the benches are taken. The staff are nice and the locker room and showers are always clean, but then I am there super early so you'd hope so

Great Gym inside Liverpool street station, with towel service and very clean and spacious changing room! There is all the equipment needed and most importantly the staff!! They are always walking around and super friendly and helpful on giving tips all the time! Definitely recommend!

As a ex staff, visiting the club on a one day pass it’s fantastic to see what great work Ben has done within the club. Standards are kept high, energetic classes and fantastic gym floor atmosphere. Would definitely recommend

Location Is good literally in the train station but I'm going to be honest, the gym is quite small in comparison to most I've been to and it does lack some equipment. Would recommend first checking it out before buying membership because you don't want to go only to realise it doesn't have certain things you want. Other than that the workers are really polite and helpful.

This gym is great, clean tiday and great equipment. The staff are bloody amazing! Super helpful and always greeted with smiles, proper nice place to start my training again. Cheers gang! P. S the music is

I signed up for a 6 months contract and cancelled online when 6 months was up. I’m still being charged and chased for payments 3 months later. As I already cancelled my account, I can’t log in as a member to cancel again obviously. I’m stuck in this loop of debits, chaser emails telling me I’m behind on payments and not having a way to put a stop to this chaos. Lastly, the gym is in no way better than a 30 quid Puregym. In fact Puregym is unexpectedly better and has an app that actually works and provides useful info. I was a member in the Middle East - Fitness First UK is a just the brand slapped on poor quality gym. Lipstick on a pig basically.

Gym is always clean, people are friendly and the atmosphere is relaxed and non judgemental. Staff are amazing, knowledgeable and always willing to help!

This is a good little gym, it’s a bit hidden, I phoned and the staff helped me find it as it’s tucked away behind Nero coffee. The staff are super friendly and helpful, the place is very clean and tidy. No weights left out, lots of staff present etc. Good set of equipment, for a medium sized gym it had a great range of kit and certainly everything I needed to use.

Directions to Fitness First- Liverpool Street with public transportation

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