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Vietnam Embassy

  1. London
  2. London Embassies

Reviews, get directions and contact details for Vietnam Embassy

Story

The Embassy of Vietnam in London is the diplomatic mission of Vietnam in the United Kingdom. Vietnam also maintains a Commercial Section at 108 Campden Hill Road, Holland Park.

Address: 12 Victoria Road , London W8 5RD, XGL, GB
Phone: 020 7937 1912
State: XGL
City: London
Zip Code: W8 5RD

opening times

Monday: 09:30-12:30
Monday: 15:30-17:30
Tuesday: 09:30-12:30
Tuesday: 15:30-17:30
Wednesday: 09:30-12:30
Wednesday: 15:30-17:30
Thursday: 09:30-12:30

Update Info

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Reviews
Lovely service from the stuff at the help desk today on 28/02/24 . Everything was nice and clear . Paperwork was done very quick as well . There was some missing documents but was top all up and very straight forward. Thanks so much for all of your help and advised , since over 10 years haven’t done the passport by myself . So lovely atmosphere and met a few new friends .
The young guy at the embassy who helped me with my 5 years exemption visa application came across very polite and helpful. The application costs £9 and it will be ready for pick up in 10 days. Note the embassy only accept cash. Overall the service was great and they were very efficient. Make sure you book an appointment online.
Fast, friendly and efficient service at the embassy.The staff were very polite and talked me through the process making everything a bit clearer.Just a shame there's no embassy in Ireland but there might not be enough volume for it.
The worst embassy services I've ever experienced. Super unhelpful website, no phone call response and very vague email response which took so long to arrive too. You had to either wait for three or four months for an appointment or test your luck with the walk in service. I was desperate so decided to go for the walk in services. I came one hour earlier than the opening time with the hope of getting one of the 'precious' 10 tickets to be seen on the day p/s: one ticket can only be used for one service so if you need more than 1 services, you will need to take more and I was lucky to secure the ticket number 7. I then had to wait for 3 more hours to be seen for a 10 minute service. This place is cash only and there is no price list so you have to pay whatever they tell you. The staff was not friendly nor helpful. This whole experience was super painful for me especially when I am not based in London and took my time off work to get my things sorted. A few lesson I've learned if I am ever desperate and have to go back to this place: - Book an appointment. If you can wait for your appointment, WAIT FOR IT. Don't waste your time like I did with the walk in services. - Be over-prepared. Read the instructions on their website but bring all the extras that you can think of e.g. extra photos, copies, pen, scissors etc.. - Ask for tips from people who have used a similar service so you can again be over-prepared. - Bring a lot of cash just in case! - Don't staple your docs. They will ask you to unstaple them. They won't wait for you when you unstaple the docs although it literally took me 1 min and push you further down the queue, meaning that you will have to wait for an extra 30-45 mins before you can be seen again!
Awful service. This review isn’t coming from anger, in my whole honesty I feel sereine to say that the woman who receives the people who booked their appointment is totally useless and arrogant. I booked an appointment regarding visa information and procedures. She had nothing else to do that give me some basic advice that she should be able to give as this is her area of expertise. The lady was so rude and didn’t really answer my questions and had an attitude with me from the moment I said “hi”. I kept on keeping my calm and re-asking for more information but she was not only having an attitude with me but she went far to a point that made me feel like I was the idiot even for asking in the first place. I just left in the end. Don’t recommend… Google will give you better answers and you won’t waist time commuting all the way there. What a shame!
If you do not speak Vietnamese, I would strongly recommend that you engage an agent to deal with the embassy. This will enable you to access the required consular services to suit your own schedule, rather than the long winded appointment system. Such services are not free.
Today was the worse day ever . The service was shocking, if i can rate 0 star i would give 5 of 0 starts. The lady served us was so rude , disrespectful, angry , aggressive, and grumpy . If i can do my service else where i would never want to attend to this embassy again .
Terrible! They offer no advice or explanation. They just ask what you're applying for and start demanding documents and payment. Every time I asked a question, they replied with a distasteful mood and insisted we move forward with payment. I paid a total of £51 and I'm not even sure what it was for. In the end, I regretted paying because they did not end up processing the application I was applying for. I think I still have to separately pay for it and post the application. I genuinely wonder if I was scammed. The fact they asked for cash just furthers my suspicions. I still don't understand what I paid for. Not to mention, I asked for a receipt in the end but they didn't give me one.
Friendly and helpful staffs. I updated my passport information and asked if I can wait and get it done within the afternoon. Luckily, the lady agreed and I wait for 1 hour to get my passport back. Long waiting time even though you did book an appointment. I arrived 15 mins before my appointment time and got to wait 40 minutes till my slot.
Impossible to contact. They don't reply to Emails, and if you phone them then you get through to an automatic reply telling you to email them.
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