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The Wargrave Surgery

  1. Reading
  2. Berkshire Doctor

Reviews, get directions and contact details for The Wargrave Surgery

Address: Victoria Rd, Wargrave, Reading RG10 8BP, UK
Phone: 0118 940 3939
State: Wokingham
City: Reading
Zip Code: RG10 8BP

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: Twyford surgery, Wargrave Surgery FLU clinic, Patient Access, Dr Hext, Woodley centre surgery, Brants Bridge, Bracknell, Dr Puddy
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Reviews
Wow! I called this surgery today for my daughter who has recently moved to wargrave and registered at this surgery. My daughter has many allergies-mainly medications. Today she had an allergic reaction to ibuprofen-thankfully not life threatening but she needed some of the medication to help. I phoned the surgery to ask if they could get a dr to call her. The receptionist was so rude! Told me we had to ring 999, I did explain that the reaction did not require an ambulance, just the medication that she normally has. Her attitude was disgusting! Whilst I was talking she actually said “goodbye!” And hung up!!!! THANK GOODNESS THE START OF THE RECORDED MESSAGE FOR THE SURGERY STATES CLEARLY THAT ALL CALLS TO RECEPTION ARE RECORDED-All we need now is someone to listen to this receptionist and decide if she really is in the right job. I called back immediately, when my call was answered and I said hello, they hung up again! PLEASE LISTEN TO THE CALLS WARGRAVE SURGERY. I phoned back again and was told to call at 8 tomorrow morning. Just what is the point?? Really? It’s an allergic reaction, she knows how to deal with it but just needed a prescription. Absolutely shocking treatment. I thought my own surgery was terrible but this is a whole new level of useless.
I have attempted to speak with a GP on a visit to the nurse. An elderly male receptionist was very rude and errogant in response. When then trying to get an appointment for a later date it was responded by his colleague seating behing a computer with "what does he want now?". I have never felt so badly treated anywhere. This is a disgrace. NHS stands for National Health Service. They seems to have forgotten what service means in that surgery.
The receptionist was extremely rude to my disabled daughter and behaved in a totally unprofessional manner absolutely disgusted by the experience my daughter was traumatised by what she witnessed
Best practice ever. Been with them 31 yrs and they are one of the main things we will miss when we move away from area. Highly recommend. All the doctors are caring and helpful.
Cannot fault this surgery.
No where better in this area
Fantastic Surgery ..
I called today to register at this surgery due to moving into the catchment area. Receptionist was extremely rude. The call lasted two minutes before I decided to end the call due to the way I was spoken to. Manners cost nothing!
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