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Reviews, get directions and contact details for The Royal Alexandra Hotel

The Royal Alexandra Hotel

About

Royal Alexandra Hotel

Address: 74 Albert Rd, Blackpool FY1 4PR, UK
Phone: 01253 626261
State: Blackpool
City: Blackpool
Zip Code: FY1 4PR

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
This hotel has got to be the worst hotel I have ever stayed in We went up to are room which smelt terrible of damp and sewage, the sheets that we checked on the double bed had blood stains and excrement stains on them. The floor had a big hole in it. The toilet still had pubic hairs and pee stains on the seat. Dirty stains on the carpet in the room, complained and a member of staff came up and changed the bed and cleaned the bathroom. One member of the bar staff had a really bad attitude towards the guests bringing her personal issues into work when they should be left at the door, telling residents to “shut up” while other residents in the bar where playing bingo even tho the other guests where not playing and sat right at the other end of the bar and might I add this was at 23.00pm in the evening?. The whole hotel was filthy dirty and fixtures and fittings not fitted properly. The entertainment at the hotel was very poor. The only reason I gave this hotel a 1 star was because I had to so I could write this review or my review would have been in the minuses. I will be contacting the environmental health and I will make sure that this hotel will be investigated. I will never stay at this hotel again and I will be letting as many people know that I can never to book the hotel either.
7 years ago (11-03-2018)
Stayed here recently for a event that was on at the winter gardens and the location was perfect less than a 5 minute walk which came in very handy considering our visit was in January so it rained for the 3 days we stayed. The room was small but very clean and tidy and wasn't a problem as we were only staying for 3 days. The room was also very warm which was perfect for the middle of January. Breakfast very nice! Every morning as we sat down for breakfast straight away a member of staff was over to take our order and the breakfast was out within 5 minutes of the order been taken. Staff were extremely polite and helpful. Large bar area in the basement with entertainment every night. There is a lift which came in very handy for my dad who's room was on the 3rd floor with him having slight issues with one of his legs. I would say the only inconvenience was our floor boards creaked very loud no matter where you were walking to in the room. Hoping to come back to this hotel again next year.
7 years ago (05-02-2018)
Reception Staff mostly helpful. restaurant staff very friendly and helpful. Room (twin) was very small. Bathroom not up to standard as shower had black mould in tray. I had reported this and the fact that our smoke alarm had been covered with a plastic bag on the day of our arrival. We left 2 days later, bag was still over smoke alarm despite me having made further reports of it. The person on desk seemed to find it funny and laughed with another staff member ( both high up in management) Resteraunt staff were very friendly and helpful. Had good chats with them, and they always did their best to accommodate the many requests they were getting. Breakfast was very filling, and evening meals were lovely. We missed out one one dessert as Chef said it wasn't up to standard. Well played! Club is downstairs. Not the the easiest to get to. The lift only takes 2 people at a time, and flooring throughout the hotel was uneven and wobbly. Lots of little stairs everywhere. Not good for mobility problems. Outdoor stairs were tiled. Very slippy. No ramp. Shame as location to Blackpool centre is perfect.
7 years ago (01-04-2018)
Great for a week in Blackpool. staff great and helpful. Room clean and comfy great place to stay.
7 years ago (11-04-2018)
This hotel is amazing good staff brilliant food and entainment friendly bar staff The room is a little bit tiny but it's clean loved it
7 years ago (29-04-2018)
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