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Reviews, get directions and contact details for The Ickworth Hotel

The Ickworth Hotel

About

A Warm welcome to the Ickworth Hotel

Story

Where else can you go that offers so much in the way of luxurious surroundings, outstanding facilities, exquisite cuisine and all-round family friendly activities?

The Ickworth Hotel is unique, nestled in National Trust parkland and occupying the East Wing of the house. Children can play outdoors until the sun goes down and you can relax with the peace of mind that the whole family are taken care of.

Mission

Our aim is to make your stay as relaxing as possible for all family members. Despite our grand setting and fantastic interiors, there is no stuffiness, this really is home from home.

Products

Accommodation
Dining- Lunch, Afternoon Tea & Dinner
Treatments at our Treatment Centre
Four-legged friends welcome

Address: Horringer, Bury Saint Edmunds IP29 5QE, UK
Phone: 01284 735350
ku.oc.letohhtrowkci@ofni
State: Suffolk
City: Bury Saint Edmunds
Zip Code: IP29 5QE


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Reviews
We were let down quiet badly during our stay here. We generally use this chain of 'Baby friendly' Hotels and until now have always been very happy with the other hotels in the chain. Sadly at our stay at Ickworth our daughter was not booked in for High Tea (Despite the hotel calling and confirming this prior to our arrival) and when we tried to attend they said they were fully booked. The gentleman at the time was very apologetic and did his best to accommodate us but ultimately we were left to feed our 7 month old baby who could barely sit in a high chair, in a tub chair in the cinema room. We didn't take other food or provisions for her so had no choice but to struggle through. This isn't really acceptable considering the hotel price and reputation is only really justified on the child/baby services in my opinion. On the plus side, the grounds are beautiful. We did sample some lovely new wines they had in that week. Would not return though.
7 years ago (30-04-2018)
Very lovely place, children friendly but quite expensive. There is the main hotel and the lodge. When booking the lodge you should know that it's 10 minutes walk to the main hotel on the little county road. Or 2 minutes drive. There are two separate restaurants where one is children friendly, two large reception rooms where you can have drinks and chill. There is children cinema, free bikes to cycle around - we haven't used those. We used swimming pool - nice and small, perfect for a quick swim or to come with children. I also used spa centre - I had gel manicure, and this was not done to a good standard to be fair. Food Dinner - if you buy a package , be prepared that the you will have very limited choice, but the food is very good. Breakfast - there is a usual English breakfast selection or you can order eggs Benedict, pancakes etc.
7 years ago (29-04-2018)
Met all of our expectations. Our room (Kingston) was a small double and slightly dated but comfortable. Service was wonderful throughout, nothing was too much trouble. Lovely thoughtful touches were much appreciated such as the toy chests, and being able to enjoy our meals in any of the rooms. Our little one loved the cinema and going on bike rides. The baby listening service is genius too.. I have a feeling we will be back again soon.
7 years ago (19-02-2018)
Excellent staff, lovely hotel. Comfortable rooms and very child friendly. Restaurant is pricey but high quality. Great location for families having a special treat. The adjacent National Trust property is also worth a visit.
7 years ago (23-04-2018)
Nice location, including access to National Trust facilities. Stay at the Lodge quiet (out of school holiday times). Facilities good, though wifi /Internet access is very very slow (in the Lodge, not sure if applies in the main hotel).
7 years ago (25-04-2018)
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