The Hoxton, Shoreditch

Reviews, get directions and contact details for The Hoxton, Shoreditch

About

Welcome to The Hoxton's official website! www.thehoxton.com

Story

With roaring fires, polished concrete, exposed brick and an eclectic mix of leather sofas it's the insiders hang out away from hustle and bustle of Hoxton.

Close to Old Street tube and the City of London, The Hoxton provides easy access to Moorgate, Finsbury Square and Liverpool Street and to match the understated feel of the area, it is the first up-market, low cost, high quality, no fuss, value for money hotel in town, if not the country.

Address: 81 Great Eastern St, London EC2A 3HU, UK

Phone: 020 7550 1000

Website

ku.oc.xoheht@ofni

State: Greater London

City: London

Zip Code: EC2A 3HU

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Good place to stay at if you like to work out of hotels or to party. They have everything organised neatly on the ground floor where you can work during the day in an open co-working environment during the day and have drinks and party in the night. There's a decent DJ floor jamming up in the evening.

Let down by its staff and simple mistakes. Staff in reception is more focused on each other than the guests, acting quite nonchalant and on the verge of being rude. Also, no one ever asks how your stay is/was. Rooms are definitely OK, but could be better with small upgrades. For example, glass doors with big gaps to the restroom is perfect if you hate any privacy while on the toilet. Why? I get it is a design thing but come on. Location is great though and nice bar and breakfast area.

Rooms are small but very well appointed.  Mattresses are a bit soft and pillows need replacing.nnLocation is excellent and the staff are fantastic.nnBook here if you plan on being out and about all day, it’s not a luxury hotel, very utilitarian - but the price is excellent for what you get.

Unless you like MICE, uncomfortable beds, paper thin walls, and unhelpful management I would advise against staying here.nI have never written a review for a business ever but our experience was so poor during our stay here and after multiple attempts with no success to resolve it with management privately that I feel the need to. My husband and I stayed here this weekend for three nights. The first night we got in we were extremely jet lagged so we just wanted to sleep to get an early start to our day. The bed was so uncomfortable and the walls paper thin that we could hear everything coming from our neighbors rooms that it didn’t make for the best nights sleep but what we really can’t look passed is our experience on night two of our stay.nnAfter meeting friends for dinner we decided to end our night with a drink at the hotel lobby bar. I ordered two drinks and we located to the dining room which was now just used to seat patrons of the bar. Out of the corner of eye I see something scurry across the floor and then a MOUSE ran under my feet. Myself as well as two other tables in the dining room were shocked as we all saw it. I called one of servers to let her know and her expression gave me the idea that this has happened before. She got her manager who came over to the table and he awkwardly laughed/ shrugged and said “we try our best to keep them away.” Clearly this is an issue for them. Also of note being that it was a Friday night it was loud and there were a decent amount of people. It is rare that you will see a mouse in that kind of setting unless there is some sort of infestation.nnBeing that the manager of the bar did nothing on our way up to our room, I stopped by the front desk. The girl at the front desk when I told her, her response as well indicated that this is a problem. She grabbed her manager who said “this is very unusual for us.” He proceeded to ask for our room number and told us he would call with a resolution. No such call ever came. Prior to going to bed, I called back down to follow up and the only solution he had was to comp our two drinks at the bar, completely unacceptable considering the circumstances. PS as of today, that charge has yet to be reversed.nnI travel extensively and this was one of the worst which is disappointing as the hotel is listed as a 4 star hotel. The only positive is the location but there’s multiple hotels in the area at the same price point, I’d recommend staying elsewhere. Things happen but management taking no measures to rectify the situation is what I take issue with. I’m sure they’ll comment here that I can reach out to them about this. I tried that, in person, before writing this review.

This hotel is packed and had so much energy. It’s a fantastic location and great vibe. Highly recommend. They are also very flexible, there was a leak in some of the rooms and they quickly resolved this and switched people to different rooms.

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