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The Great Barr Hotel

  1. Birmingham
  2. Birmingham Hotels

Reviews, get directions and contact details for The Great Barr Hotel

About

Welcome to the The Great Barr Hotel.

Address: Pear Tree Drive Newton Road , Birmingham B43 6HS, XWM, GB
Phone: 0121 357 1141
moc.letohrrabtaergeht@selas
State: XWM
City: Birmingham
Zip Code: B43 6HS

opening times

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

Update Info

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Reviews
WORST HOTEL EVER !!!!! DO NOT WASTE YOUR MONEY! Disgusting maintenance levels Mouldy and Dirty bathroom ! Rooms are freezing cold and the heating does not work. Asked reception for help in sorting the heating out and the staff had not one way to help. Hallways stink in a VERY UNPLEASANT Manner Staff not present and extremely unhelpful They are swift in taking your money but when you ask for a refund they won’t cooperate as quick. A so called Hotel unable to make arrangements for refunds at reception. What a joke! Manager is cluless about everything and does not have a satisfactory nor suitable level of Customer service. No respect for customers at all. Rude and not helpful Rooms: Small and dusty Freezing cold Heating does not work Had to leave for my own physical safety and wellbeing. Safety: Poor Hygiene and maintenance Bathrooms not well cleaned Extremely dusty room - Safety Hazard !
Terrible experience with this hotel went to view it with a view to booking it for the celebration of our father's life to take place after his funeral service. We were told by the duty manager that we could hold it in the bar area due to the event taking place during the day on a week day, all we had to do was phone the event team with the date of the funeral Two days later whilst at the funeral directors I rang the events team to confirm the date and time only to be told "no you can't have the bar area" I explained the manager said this would be available as the other room we were shown as an alternative was dark and dingy. The lady I was talking to on the phone who wasn't at all polite said "the manager is new so wouldn't know what he is talking about" and hung up the phone. I would be very careful if you are considering this hotel for an event, the staff need to communicate better with each other and certainly with prospective customers.
If you like mould in your room then this is the place for you! Run down! Apparently £1million investment but don't see that being spent on the rooms or hotel. Staff all friendly, location... well it's Great Barr so.. if you find more about that on the internet and if you like the smell of weed in your window then this is more for the place for you! Breakfast is good though and would say its a quiet spot. Rooms: Mould in them all.. that's all I can say and small, like living in a wardrobe. Safety: Security is good on hotel. Food & drinks: Food and drink all good since new chef.
A good value hotel, does the job. Bar and food all OK. rooms maybe a little dated but comfortable and quiet. I had a good night's sleep.Rooms: 4/5
I recently stayed at and was thoroughly impressed by the exceptional service, particularly during breakfast. We were in town for our daughter's dance competition and had an early start each day. The hotel staff went above and beyond to accommodate our schedule, ensuring we had breakfast ready earlier than the usual hours. The breakfast service was not only timely but also of high quality, with a variety of delicious options that fueled us for the busy day ahead. The attention to detail and willingness to cater to our needs made our stay stress-free and enjoyable. I highly recommend for anyone seeking excellent service and hospitality.
Room very dated and small..but clean.. The cups supplied for our tea and coffee hadn't been washed from the previous customers. The breakfast made up for it. It was lovely..
Had a theme night here Greece it was great! I wasnt expecting much, but the food was lovely and the entertainment was fab too. Would actually go again. Have been to other higher end hotels for themed nights and this was way better in every way.Rooms: 4/5
I recently stayed at The great Barr hotel and unfortunately, my experience was far from unsatisfactory. The most glaring issue was the consistent lack of water in my room for the days. This basic necessity was not met, leading to discomfort and frustration throughout my stay. Furthermore, the overall service at the hotel fell short of expectations. From delayed responses to unaddressed concerns, the staff's handling of the situation was disappointing. The lack of proactive measures to resolve the hot water problem added to the overall dissatisfaction with my stay. Despite the promising features of the hotel, such as its convenient location and amenities, the recurring hot water issue overshadowed any positive aspects. As a guest, I expected a certain level of service and comfort, which unfortunately was not met during my time at The great Barr hotel. I hope that the management takes steps to address these issues for the benefit of future guests.
Function room funeral, good location for our needs, well catered for. Maybe need a larger bar area.Service: 4/5
Lovely food, very filling, unfortunately the room let it down, dated and quite a grubby shower with some hairs in it, taps were faulty too, my own fault for not mentioning it to the hotel but it was late and I was tired, all depends on how much you pay for the hotelRooms: 2/5
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