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The Garden Spa by L'Occitane

  1. Bath
  2. Marlborough Spa

Reviews, get directions and contact details for The Garden Spa by L'Occitane

The Garden Spa by L'Occitane
Address: The Bath Priory, Weston Rd, Bath BA1 2XT, UK
Phone: 01225 478395
State: Bath and North East Somerset
City: Bath
Zip Code: BA1 2XT

opening times

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info

related searches: The Bath Priory, Bath Spa, l'occitane spa locations, Spa treatments Bath, The Spa and Bath House at the royal crescent hotel, Couples massage Bath UK, L Occitane day Spa, Bath priory Spa treatments
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Reviews
I have had a significant number of massages over the years. From health spas Champneys etc, hotels, to local beauty providers. So, despite staying a stones throw from the Thermae Bath Spa, I opted for the one at Bath Priory as I love L’Occitane products, particularly their amazing smell. So, I was rather disappointed particularly in view of their marketing material below ‘From the moment you enter The Garden Spa by L'Occitane, fragrances transport you to Provence; the escape begins with scent’ to have a full body massage - with no aroma! Grape seed oil doesn’t smell. I mentioned this to the masseuse at the end of the massage who said that she’d sprayed aroma at the beginning and end of the massage - in the room. That’s not quite the same as leaving with it on your skin. This would have made me inclined to buy some products too I wasn’t even shown any . On leaving the Spa the reception staff asked if I’d enjoyed the massage and I imparted my disappointment about the lack of aroma. They said they’d ensure this was fed back. I said that the massage had been nice. However, if being completely honest, far too much oil was used so apart from my feet where the message strokes could be felt more the back section just felt very slippy. It’s not inexpensive @ £115 for 1hr and I’ve had better elsewhere. The room and ambience was lovely and the masseuse was very pleasant too.
Firstly, the positive. All the staff were very friendly and helpful The two course lunch was tasty and so was the wine One of the best facials I have ever had and the products and therapist was fantastic. The area in which the treatments are conducted and the relaxation room after were of a high standard, clean, lovely decor Sadly the bad…. The reality of the spa area did not live up to the pictures. Tired and in urgent need of some TLC. Debris on the floor of the main pool, mosaic tiles milling from the steam room and warm tepid water from the drinking machine do not make for a pleasant experience. The I can only presume jacuzzi? area of the pool with water jets only had one working and that one was on its last legs. Shame as it could be a good little spa area I ventured outside to the swimming pool as it was a warm summers day. Again far from the pictures I had seen on the website. All the furniture was covered up as if for winter and the pool looked like it hadn’t been cleaned in a week with leaves and insects all floating in the water and at the bottom Again a real shame as the grounds are lovely and I would have thought that during summer each day the area would be prepped ready for guests - especially for those rare summer days in England it actually isn’t raining! All in all some lovely parts but also some disappointing elements which surprised me.
My massage was excellent. Therapist was great. The women’s locker rooms could use a refresh, as some of the lockers were not functioning. The staff was lovely, but they were very understaffed and there weren’t the usual amenities in the spa area that you would normally expect water, tea, etc. A note: when booking, they fully charge you in advance of your appointment, which I find to be highly unusual as this is not a normal practice in the US. It’s not a deposit, but a full charge. Just a note!
Very friendly staff and cosy atmosphere! Would highly recommend Garden Spa and hopefully see you soon again!
Verdict: Location great. Stunning villa. Food good. Pool small.. showers need some updating..cushions on loungers need new covers...looked *not* 5 star..The 'aromatic steam room' was aromatic, but not in a good way. The Occitaine body treatment was excellent, as was the therapist.The post treatment relaxation area lovely. The staff were all really helpful and professional. I think the best time to visit is probably in spring/summer when you can also enjoy the garden fully.
Enjoyed the spa, followed by massage and then lunch. Excellent service.
The spa day here was booked by my daughter for my birthday. My treatment was very well executed and felt very relaxed. The lunch was delicious although the portions were quite tiny. Unfortunately we had to share our hour in the pool with a small child with pool toys hardly befitting a quiet spa experience. When we questioned this we were told the pool can be booked by hotel guests for 2 hours a day and our hour was one of them so I think we should have been advised of this when we booked
Lovely spa experience half day, very relaxing and peaceful, massage was amazing. Lunch menu very nice, however mushroom pasta slightly greasy but wine menu great and good service.
Food, service, location, spa and treatments are all of the highest standard. worth the price. You would struggle to find fault.
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