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Reviews, get directions and contact details for The Britannia

About

Here at Toby, we believe there's only one way to do our beloved Great British roast - and that's properly. That's what makes us home of the roast.

Address: Front Street , Sunderland SR6 7PG, SND, GB
Phone: 0191 536 4198
State: SND
City: Sunderland
Zip Code: SR6 7PG


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Reviews
I booked for a day using the gym/pool/sauna and then afternoon tea. The lady with short hair wasn't very polite. The cleanliness not so good. The only thing they cleaned when we spend three hours to the gym/pool and sauna was the windows outside from the gym room. The tiles in the wet room were dirty nobody went in to wipe them and they need some work or replace actually. Also in sauna you could see like a gap short door with shoes and dirty things. The place is shabby, wasn't clean they need a good cleaner. The afternoon tea was funny we went and I was trying to explain we would prefer vegetarian my friend is vegetarian and the lady she grabbed the plate and said you should let us know earlier. When they contacted me via email asking for what time we will use gym/pool and afternoon tea never asked our preference. She didn't stay to listen to us or let us reply grabbed the plate with the sandwiches and brought out egg sandwiches only and five little ones. That was very weird and not polite at all.
We had 2 big events happened last weekend. We love the place. The bar is open for drinks and we were allowed to bring our own food.. Staffs are lovely. It's one of our favourite venue. Highly recommended.Rooms: 5/5
Grand Hotel for a Mam + Daughters Spa and afternoon tea day. Excellent. So friendly, so helpful. Great Spa area - pool, sauna, steam room + gym. THEN afternoon tea - OMW - so fresh. The plain scone for the ham and cream was absolutely delicious. The young lady who served us was lovely. Food was fresh - served so beautifully. Two great tea-pots of tea too. What a great few hours in a fab place with delicious food.
We had a lovely stay at the Grand Hotel. The staff are excellent and go out of their way to make you welcome. We will definitely return and highly recommended it to others.Rooms: 5/5
Lovely hotel, friendly staff, calm atmosphere, perfectly located for beach, restaurants, supermarket, buses. Spa is a nice bonus in with the price of your stay. Have stayed here many times and will continue to do so. Good for a lone traveller as everything on site or very nearby. Nearby activities: Beach front, restaurants, cafes nearby
Loved our stay here. Room needed a little TLC, but was spacious and comfortable.rest of hotel is spotless and characterful. Staff are excellent, views amazing and breakfast quality and well cooked. We would definately return and would recommend.Rooms: 4/5
We got married here in July. Lovely staff. Great location. Lovely views out to the sea on a clear day. Rooms very clean. Nearby activities: Lovely walks along to either Roker or Whitburn/ South Shields. Some lovely restaurants next to the hotel and The Stack where you can get food and drink. They also have bands/singers on and sometimes have football on the big screen
Great location. Our room was well -equipped with everything you could want at a hotel - even a trouser press! The hotel, away from the ground floor, is dated. The stairwell carpet is worn on the leading edges on many steps and the decor of upper floors is in need of an update. Free WiFi and car-parking is wonderful. I hate hotels that nickel and dime these things! Breakfast was limited. If you are allocated room 205...ask for a move! There's a vent from the kitchen that starts up at around 6:00 am and rattles your frosted windows!
Art Deco Hotel, being restored, right on the sea front. Lovely staff, very helpful & attentive. Very reasonably priced. Great evening meal in the in-house restaurant. Huge bed. Room fully equipped. Great shower. Decent breakfast, self service. Definitely coming again!
Check in time was 16:00 and check out time was 10:00 following day. Our room was.too dark. Yiu need to ask housekeeping for drinking water, lift was not working. We where put in a 3rd floor. Prices where a bit questionable thou. I paid about £89 for the night. While a friend of mine who booked in a different site paid £52/night. Its ridiculous thou. They got there own parking which is good. The shoreline is juts across the road. Which was really great!
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