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Reviews, get directions and contact details for The Ark Pet Centre

Address: Exeter Model Centre, 39 Sidwell St, Exeter EX4 1DG, UK
Phone: 01392 435595
State: Devon
City: Exeter
Zip Code: EX4 1DG

opening times

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 5:30 PM
Sunday: Closed


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Reviews
Really nice little pet shop, had what I was looking for. Lovely staff.
They had a fresh delivery of mealworms but 95% were dead when i opened them the beardy has come out of brumation so i was desperate for something her
I went in in my wheelchair which was manageable with a little care I wasn't made to feel awkward or an inconvenience due to the chair which is always nice. The staff don't pounce on you as soon as you walk in which I personally prefer but were very happy to help once they knew they were needed. We bought a Syrian hamster. Lewis who helped us was very friendly and helpful. She seems a happy little soul who loves barrelling around in her wheel and tubes.
A good little shop with a range of pet products on offer. The guy in the reptile centre upstairs was very willing to help. Great to see the reptiles all in suitable sized enclosures. Would be nice to see the hamsters downstairs given some larger encloses too, though they all seemed happy and in good health.
Been in twice. Unimpressed by staff on both occasions. Wanted to make an effort shopping locally. Most recently wife went in a couple of days ago, at 1710, asked for help regarding most suitable toys for a puppy but the four staff members seemed more interested in trying to close early. She also saw them all together laughing at her behind her back. Very intimidating for a non English speaker. They had a really good opportunity there to provide guidance for a new puppy owner with long term returning business. will just make the trip to Pets at Home who are lovely and offer time and support.
Women upstairs was so lovely and passionate about her animals and it's so amazing to see
Can't fault the shop clean tidy & staff excellant.helped me with a problem with my fish tank.thanks.
Very disappointing. Tried to ask for help and ladies were standing all together, looking at each other like none wanted to help. One decided to come and help me choose toys but were not the best choice for a puppy in the end hard to chew. Ask for help regarding a lead and harness and staff wasn’t joyful at all and just stood there barely helping. Clearly they just wanted to go home. Price of the shop is very very high compare to competitors so when your go there to support small local business and you’re received this way, it doesn’t make you want to come back for sure. Very disappointing and won’t go back.
We've recently starting buying our pet products here. Really friendly staff and very helpful. Great variety of products and lots of great products for our Puppy. Really nice to be able to support a local business with reasonable prices. Plus location is great, due to 2 hours free parking.
Absolutely lovely staff, We travelled a long way for a bearded dragon and Matt was so so helpful. She's the happiest little Beardie, very well looked after and extremely well handled. You can tell they care. Thank you so much Guys. X
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