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TFP GCRM Glasgow Fertility Clinic

  1. Glasgow
  2. Glasgow

Reviews, get directions and contact details for TFP GCRM Glasgow Fertility Clinic

TFP GCRM Glasgow Fertility Clinic
Address: 21 Fifty Pitches Way, Glasgow G51 4FD, UK
Phone: 0141 530 1247
State: Glasgow City
City: Glasgow
Zip Code: G51 4FD

opening times

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 6:30 PM
Thursday: 8:30 AM – 6:30 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 1:00 PM
Sunday: Closed

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Reviews
Very happy with our experience with GCRM Glasgow. They were really fantastic at communication, explaining everything and letting us know what was the next step at each point in the process. All the staff at the clinics were very professional and friendly. I went underwent IUI with donor sperm I sourced myself from a European Bank. I became pregnant on the first try and recently gave birth to my daughter. Thank you to GCRM x
GCRM have been amazing from start to finish, the care is fantastic and the communication is great - really quick in getting back to you with any queries or concerns, appointments are really quick to get booked into as well. I would like to say a special mention and thanks to Maureen who has given me most of my scans - she is so lovely and has put my mind at ease many a times. I am now being transferred to the NHS after 1 round ! Thank you all
We found the initial onboarding process and getting tests done positive and straight forward. We then had a consult with a doctor who wasn't based in Glasgow but the wider TFP network. The doctor said things we weren't expecting on odds of success, managing risks etc. but we assumed she was right. We then got a follow up letter summarising our consultation signed by a different doctor, based in Glasgow. The letter did not reflect the consultation and the information around success and risks was what we had expected, not what was said to us.nnThis raised concerns for us. We had two doctors tell us significantly different things in a way that means one of them was concerningly wrong. We were also concerned about how this reflected on their internal communication- why would a letter not reflect the consultation?nnWe submitted a complaint to TFP, the route signposted as the official route on the GCRM website. We never got a response. A bit later we got a sales call from GCRM asking if we wanted to proceed, showing no awareness of the complaint. Upon the suggestion of the person who called, we forwarded the the complaint to GCRM directly.nnThe response we got was from a GCRM doctor and the way he spoke to my partner was patronising and insensitive. He seemed keen to explain away the problem and would barely even let my partner speak. This is obviously out of line in itself but the clinic and the network TFP seemed unable to constructively engage with concerns about their practice and competency. This should have been an opportunity to re-gain our trust but they failed to do this. If we had raised concerns they assessed as legitimate, this would have been a chance for them to learn and improve.nnWe decided we didn't have the confidence in them to continue and went elsewhere.
Now just I gave booking to get IUI treatment yet. But I feel it is very great service because of explaining to understand well. In fact, My guessing is wrong because Now I am tasting my ovulation day 16th . But I think their administration skill is not good . Because I sant messages and called ph again and again but reply is so late. Some messages were being ignored. It’s so terrible . And A Nurse told me, she would give injections for my ovulations and sent a video how to use it . After final our meeting , we asked them , but she gave only testing for ovulation. Never gave injections and sant video. Then after I got my period time, I asked them how to do my next step, and they tell me check my urine . I have any got ovulation until 16th. I asked them 14th by sending email. But they never reply, and we went to clinic and asked them, but it is not working. And We called and asked again. But their replying was not enough answering detail .and they told us they will check my cause but I was waiting the whole day , they never called back and sent any messages . But I have no chance to get baby because of my age . And I told them my feelings but they didn’t care about my feelings . This is very important cause for me, and all mothers. And there is a cause that is limited time and needs to do in time. I want to tell more but my feeling is not good to tell more. Very terrible service and never respected feelings of consumers.
me and my wife went to Glasgow tfp fertility clinic. for our one and only chance off iui. we went in opened mind if was meant to be it will be . The level of support and care that we received throughout the iui process was amazing, all the staff were so friendly and always made us feel at ease. now we have our miracle little boy. We will never forget what they have helped us to achieve.
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TFP GCRM Glasgow Fertility Clinic map

Directions to TFP GCRM Glasgow Fertility Clinic with public transportation

Shieldhall Gardens 230 meters
17
17A
190
26
34
Shieldhall- Hardgate Road/Hardgate Drive 240 meters
17
17A
189
190
25
34
77
Shieldhall Gardens 250 meters
17
17A
189
26
34
Hardgate Road 260 meters
26
77
Fifty Pitches Place 270 meters
25

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