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Teesside Cars

  1. Stockton-on-Tees
  2. Thornaby On Tees Car Dealer

Reviews, get directions and contact details for Teesside Cars

Address: 6 Yarm Ln, Stockton-on-Tees TS18 1ET, UK
Phone: 01642 656565
State: Stockton-on-Tees
City: Stockton-on-Tees
Zip Code: TS18 1ET

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Reviews
Disappointed on this occasion. Normally excellent service from this company, but a booking from Darlington to Stockton turned into a fiasco. I Booked 12 hrs in advance using the app., my friend booked another by phone.My booking was confirmed from Darlington Hippodrome Clue?? for 10.30pm. All fine until my phone went off in the middle of the theatre performance, very embarrasing for me so I switched phone off immediately. At the end of the performance I phoned the missed call no. to discover my taxi had been cancelled because I hadn't paid by card. I had nothing to say this was happen as the original booking to pay in the car had been confirmed. I was told that it was OK to pay in the car from Stockton TO Darlington, but card payment required the other direction. They sent me a link to pay, which I went to and followed through with the payment, validated and confirmed by my bank app. A few minutes later I was phoned again to say no payment had been received so cancelled again. This was mirrored by my friend whose car had also been cancelled , had then paid by card then told no payment had been received. We now had 8 pensioners wondering what was going on. After a long time of phone negotiaions the company rep told us that they had had problems 'at their end', and despatched the cars. The rest was fine, cars arrived, phoned to say so, transported us home in decent cars with pleasant drivers.
Picked us up and took to friends. Seemed friendly and didn't quiz us as many cab people do and read his audience quickly. Pleasant ride. Will use again
Robbed me after driver did not show up. Paid through the app £10.70. Said driver was 1 min away and waited half hour but no show!! Cancelled and re orderes but it gave me the same driver again so i cancelled again and walkes home. They have took another £10.80 our if my bank, avoid!!! Scammers!!
Picked up time was fast and drive Paul was excellent went above and beyond to make our experience and stress free as possible which was well needed after a trip the the hospital with my little boy
My daughter who is only 16 phoned today to book a taxi from kfc stockton to the glebe school in Norton to collect her young brother and was advised of the price which was 5:20 when arrived at school started shouting at her demanding a higher amount which she tried to explain she didn’t have and asked if she could phone and pay the extra once she got Get her brother and he wouldn’t let her leave and locked her in the cab a 16 yr old she was terrified and shouted in her face he would Barr her what a joke !
Was quoted a price but when reached destination driver had a higher price,,I rang office and rude lady lied telling me she had quoted the same price as the driver had and continued to argue with me,,,I will never use these taxis again. The driver told me the operator are always doing this to customers!
Used these for a while now but the last few time been nothing but trouble. Booked on the app and paid £5.70 driver never showed phoned twice and they said he was on the way. Then my ride was cancelled and when i phoned them the lad on the phone was rude and told me he wasnt going to anything. About it!!!
STAY AWAY!!!! Missed my flight and I had to pay 500 euros for a new ticket because of this SCAM company. Called them and asked if they can be at my location within next 15-30 minutes. They said yes and "confirmed" that the taxi will be at the location I provided in roughly 15 minutes. 45 minutes later and the taxi still didn't arrive, at which point I couldn't possibly make it to the airport in time. Unfortunate that they seem to be the only taxi service in Durham area "available" in early morning hours. Other taxi services didn't even answer the call. Also, they are running a tax fraud. I used their services to get from Teesside airport to Durham two weeks prior they were half hour late but at least they showed up and they REFUSED to provide me a receipt. So, good luck claiming expenses if you are traveling for business.
Unreliable service! Even when you book a night before the taxis still somehow 20 odd mins late!
Book a taxi though app and says £7 then driver turns up and tried to charge £9 and says don't belive the app joke really defo won't be using these ever again
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