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Reviews, get directions and contact details for Sports Direct Gym

Sports Direct Gym
"Everything you need, in one place, at a great price! Spacious gym with a wide variety of cardio & resistance gym equipment, designated functional training area, free weights & a team of knowledgeable & dedicated Personal Trainers on hand to ensure you get the most out of all this equipment & achieve YOUR fitness goals! If fitness classes are more your thing then you have over 20 fitness classes to choose from each week – including our own unique FIT IN 30 group fitness sessions that are designed to ensure you get everything you need out of a 30 minute workout! Did you know that water is 800 times denser than air?? A few lengths in the pool could help you reach your fitness goals quicker than any other workout."
Address: , Birmingham , XWM, GB
State: XWM
City: Birmingham


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Reviews
Local gym, £20 a month isn't bad. The main gym is good and the other gym members are friendly. There is a nice atmosphere. The pool and steam room are nice especially on less crowded days. HOWEVER. The women's gym is awful with mainly broken equipment. The staff are frankly rude. I just walked in and neither men in the reception desk acknowledged me. In fact one of them was scowling and staring down. No "hello" or "thank you", nothing like that. Not even eye contact. What does a bit of customer service cost? If there was another gym with similar facilities in my local area, I'd go there instead. I'm sick of the poor customer service and rude staff. I hope one of the managers is reading this and takes action!
In Kings Heath, Birmingham branch: Women members interests are ignored and their concerns are dismissed. Exercise classes predominantly attended by women have been cancelled with no consultation. Women are leered at in swimming pool and sauna by groups of men left unchecked by club staff. Poorly maintained equipment is not addressed and club app is very hard to use.
SPORTS DIRECT a real shame to your brand-name. This place is old and tatty. never been changed since the old LA Fitness left 10 to 15 years ago. Showers are appalling and only run for 3 to 5 seconds until you have to push the button again. The changing rooms have dilapidated and skin off worktops and other fixtures and fittings have peeled off, hairdryers never work. Upstairs in the gym, the machines are very old. Most of them have got “out of use written on them”. Appalling place would not recommend anyone or rejoin after membership expires
Joined the gym In may 2024 and was a member they for 2 months. VERY DISAPPOINTING with the gym facilities and equipment. Alit of the equipment is very old and alot of dumbbell weights are missing, the suna and steam rooms ant the best aswell and mostly out of order lol. Had my car hit in yhe car park and by trainers stolen from the changing room and reported both incidents and got NO HELP at all from the staff. I have cancelled mu membership they and join another gym
This place is pants...... equipment broken not working or told its getting fixed and many weeks go bye before anything is repaired. Love talking your direct debit monthly, but the up keep of the gym/pool/showers area is disgusting.
Went to look at the gym as I'm trying to find the right place for me. I'm a wheelchair user and I was interested in the fact they mention being accessible with the option to bring a carer. Firstly before I was shown the gym the man at the counter was trying to sign me up. I had to insist on a tour. He took me to the women's gym, I didn't go in and said to my carer it wouldn't be an option as it's too tight to get around and I have a male carer. The man showing me around suggested I park my chair and walk. No discussion of my abilities. We went to the lift to go up to the gym. He was confused about how to operate it and I ended up having to do it, however he held the ground button whilst I held the 1 button and it broke the lift. Coming down afterwards he held both buttons himself. I found the gym very tight to get around, again he suggested leaving my chair and even showed me the treadmills. I asked him if anyone has experience in disability, he said no and again said I could bring someone with me. I'm not happy to put myself in someone else's hands when they're not experienced and I wouldn't trust that to my carer. He pointed out the women's changing and I asked if it was accessible, he said no and showed me the accessible change. It is very tight and I would be concerned about my chair getting wet in there. We saw the pool from the window. It has very narrow paths around it, there is no lower entrance or hoist. I was told that I could leave my chair in the corner, again no thought about if I can walk that far. Afterwards he tried to sign me up immediately again but I wasn't happy with what I'd seen and said I would need to think about it.
Me personally I’ll never want to come here came here looking to swim with my partner and was told it was out use as something being done to it which is fine if was on your website Not only that we was walking to only be approached aggressively by some guy asking if we was leaving so he could jump in the disability parking which he wasn’t disabled it’s an actual joke The disability parking it’s not designed for the disability people they have to make this company look better than what they are they actually don’t care about the disability When they don’t care if your disabled or not parking their if your disabled me personally I would stay away plus that guy who approached us was to aggressive for my liking The staff seemed nice and friendly tho but I’m sorry you got thugs at this place and people are disrespectful abusing disabled parking get it sorted
I’m currently a member, only because it’s the closest gym to me with a women’s only section. Most of the machines in the womens section are broken and it’s a very cramped space. There are better places for a similar price range of £20 a month or even less, however they are further from me.
For £20 a month…it’s disrespectful for the members. The woman’s area - is terrible, 2 machines now do not work in there and haven’t been bothered to fix it, no leg press in there for the woman to use instead of using it upstairs. I’d think the females would appreciate the effort to the room as I only go upstairs for the leg press machine. There’s not even a rowing machine for the woman downstairs and only two upstairs? Upstairs, this facility don’t even have a Steps Machine? Very outdated and needs updated equipment. For £20 a month, I do expect more. The swimming area - they don’t have their hot tub anymore running - fair enough - you queue to use the sauna and steam, waiting game. The money this gym has saved by not having the hot tub should put use and update their machines, or even purchase a leg step machine? But having one brand new machine with all the outdated… this is the only gym I know in the UK that does not have this machine…change up needed. So outdated, such a shame the management or above do not care about this humans for the loyal members that have been here for years and would expect an upgrade by now. Also, no chance parking at peak times and then it’s on residential area, makes it not worth even attending. Thinking of leaving for good soon as gym is a place to help the wellbeing and it’s awful. Makes you not even want to even go there at times.
Overall good gym. Sauna & steam room is always packed however the gym is spacious and equipment is generally available.
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