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Reviews, get directions and contact details for LA Fitness

LA Fitness
"LA Fitness, a premier health club chain, is dedicated to helping members achieve their fitness goals. With over 700 locations across the United States and Canada, LA Fitness offers state-of-the-art facilities, group classes, and personalized training programs. Members enjoy access to a wide range of amenities including cardio and strength equipment, swimming pools, basketball courts, and more. Our certified trainers and staff are committed to providing a supportive and motivating environment. Whether you're a fitness enthusiast or just starting your journey, LA Fitness is your partner in living a healthier, happier life. Join us today!"
Address: 69 Alcester Road South Kings Heath , Birmingham B14 7JG, XWM, GB
Phone: 0843 170 1059
State: XWM
City: Birmingham
Zip Code: B14 7JG

opening times

Monday: 06:30-22:00
Tuesday: 06:30-22:00
Wednesday: 06:30-22:00
Thursday: 06:30-22:00
Friday: 06:30-20:00
Saturday: 08:00-16:00
Sunday: 08:00-16:00


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Reviews
I was a guest at this location this weekend and I was very disappointed. It for sure didn't look or feel like a "signature" location. The equipment was the same as any other gym, too close together imo, some were broken, and honestly, there weren't enough treadmills and too many other cardio machines no one was using. They had three empty racket ball rooms and not enough mat space for stretching and free weights. To top it off, the women's locker room was filthy and there were no supplies. The sauna was nice and big though.
This gym was so nice for a while but it has been seriously neglected. The equipment is FILTHY! I almost gagged at the dried sweat and dead skin and dust and epithelials all over those machines! Yuck. They need a deep cleaning and some regular help.
I have never seen a gym in worst condition than this in my life. Me and my husband used the 3 day free pass and we couldn't get out of there quick enough. Disgusting doesn't even begin to describe the condition of this place. The machines are stained from sweat and god knows what, rusted and there is layers of dust and mold on them. The carpet is all stained and who knows when it was last deep cleaned. I will let the photos speak for themselves but you really have to be there to experience what we experienced. For a gym that calls themselves "signature" and has the nerve to charge as much as they do, this is a robbery. Whoever owns this establishment should be ashamed of themselves for taking peoples money. There is absolutely NO excuse to neglect a gym to this level of filth, whoever runs this place clearly doesn't care. I have never wanted to leave a gym so quick in my life. You are better off paying half the price and going to the planet fitness across the street, they clean that place all day. AS A GYM SHOULD!!!!!! Do not give this establishment money they need to be shutdown.
Gym is in bad condition, the hot tub has been closed and not repaired for months, and a large section of the pool is constantly closed for a third-party children's swim class. Besides that, the sauna is always packed, and it's normal for nobody to be at the desk for extended periods of time. I'll be cancelling my membership shortly. I pay for amenities, but if they are not kept up or provided, I have no reason to continue paying for this gym.
The gym unfortunately falls short in several aspects. The staff's professionalism is lacking, cleanliness is a consistent issue with outdated and broken equipment, and hygiene concerns such as people using showers inappropriately and mold in changing rooms persist, making it an unsatisfactory experience overall.
The gym is nice but the condition of the women’s locker room and bathroom is horrible. Was just there today and the garbage canister in the locker room was overflowing onto the floor. Pieces of paper towels all over the floor on the way to the bathrooms. The bathrooms- disgusting. 3 of the sinks had no soap. 2 of the toilets were dirty. While I know that also reflects on the poor hygiene of the females using the bathroom, the management of the gym should have staff maintaining the cleanliness of the place. This is the worst I have seen it. It’s been sloppy and messy but today was the worst. I have friends that go to Lifetime and Planet Fitness and they say it’s very clean and they see the maintenance staff on site. I have never seen anyone in the locker room cleaning here.
I recently felt compelled to share my experience at the Troy LA Fitness as I've encountered persistent issues that have significantly diminished my satisfaction with the facility. First and foremost, cleanliness is a glaring concern. The gym is consistently filthy, creating an environment that is far from conducive to a positive workout experience. It's disheartening to see a lack of attention to hygiene, considering the importance of maintaining a clean space, especially in a gym setting. Moreover, the maintenance of equipment leaves much to be desired. Numerous pieces of equipment appear neglected and, in some cases, unsafe for use. This not only compromises the effectiveness of workouts but also poses potential risks to the members. Adding to the frustration is the inadequate provision of cleaning supplies. The wipes provided are of subpar quality, rendering them nearly ineffective in ensuring the cleanliness of the equipment. It's disappointing to invest time and money into a gym only to be confronted with such basic shortcomings. I sincerely hope that LA fitness takes these concerns seriously and initiates measures to address the issues raised. A clean and well-maintained gym is fundamental to the well-being and satisfaction of its members, and I believe that improvements in these areas would go a long way in enhancing the overall experience for everyone. I hope that I can trust LA fitness will take the necessary steps to rectify these issues promptly.
I've been a member of various fitness centers over the years, but my experience at LA Fitness truly stands out because of the wonderful staff member Joseph. He is not just any ordinary gym employee; he embodies kindness, professionalism, and an unwavering willingness to help. Every time I have a query or need assistance, Joseph goes above and beyond to ensure I'm taken care of. His positive demeanor makes my visits even more enjoyable, and I truly appreciate the difference he makes. If you ever have the privilege of being assisted by Joseph, you'll quickly understand what I mean. Thank you, LA Fitness, for having such a gem on your team!
I've been using this location for almost a year now, and it's crazy for me to understand where the membership fees are going. Equipment at this facility is constantly breaking and isn't maintained. The cleanliness is always lacking it seems, and the equipment wipes they provide are just useless. The other frustrating thing is that they can't seem to get staff to show up on time to open the gym in the mornings at 5am. They would be better off giving the key to a regular 5am person and let them open the door and turn the computer on. This location really doesn't reflect the experience I've come to expect from LA fitness facilities.
This is the worst gym. It has always been dirty, I have been a member since 2018, but recently they simply gave up. They have signs posted for a renovation starting in May or June, I assume the staff has given up since the renovation is happening soon. 1. A friend was joining me at the gym to show me a few weightlifting options. I inquired with a front desk associate who identified himself as the AGM what I could do. He said she would have to pay $20 for a day pass. I thought that was excessive so I asked if members were able to send passes, then he showed me on the app how I could send one but followed it up with a statement like it will take 24 hours for her to get it. It took 2 minutes. You are the AGM, you didn’t know that. While we were getting her pass, he started arguing with a patron about equipment that wasn’t working. It was so tacky, your equipment sucks maybe less defensive actions. 2. This brings me to equipment. Not only do they never clean anything, but there will be pieces of equipment down for weeks. The equipment is heavily covered with debris. 3. Troy police is there often becuase patrons frequently get their personal items stolen. Probably unlocked lockers but frequently there is not an associate at the desk ensuring everyone checks in so you do the math on that. 4. The locker rooms are never cleaned, probably removal of towels and trash is all they do. You can see dust and build up everywhere. No one enforces rules and the weightlifting area is a disaster. Never wiped down with beat up equipment. Yesterday, I cancelled my membership attempting to work out. The parking lot was packed. When I walked in, the gym was busy. There was no one at the desk. I walk into the ladies locker room and there is a lady sleeping on the bench! There were three patrons changing so we just went on with our business. I go into the sauna. After about 10 minutes, another couple patrons join. When one of them gets up to leave and steps on the lower bench, the bench flips over! Luckily she wasn’t hurt but it could have been serious. When I left the sauna, I was splashing cold water on my face and I look over to the right, a man had walked from the pool thru the hallway where women were showering and almost into the women’s locker room! When he saw me he turned around! I would assume the locker rooms are well marked from the pool, but this just was the end of my attempted workout and giving this place a chance. I left and wanted to tell an associate about it but again as I departed, the desk was empty. Find a different gym!
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