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Selly Oak Post Office

  1. Birmingham
  2. Birmingham Post Offices

Reviews, get directions and contact details for Selly Oak Post Office

Selly Oak Post Office

About

A friendly local Post Office with full postal services. Also: stationary, greeting cards, bus passes, confectionary, new national lottery and newspapers



"With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities."
Address: 8 Oak Tree Lane Selly Oak, Birmingham B29 6HX, XWM, GB
Phone: 0121 472 0698
State: XWM
City: Birmingham
Zip Code: B29 6HX

opening times

Monday: 08:30-17:30
Tuesday: 08:30-17:30
Wednesday: 08:30-17:30
Thursday: 08:30-17:30
Friday: 08:30-17:30
Saturday: 08:30-13:00

Update Info

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Reviews
I don’t even want to give 1 star to this service or this new Management. They deserve zero star. The guy in the inner window is impatient, rude, arrogant and have literally no sense to deal with customers. Moreover he take plenty of time to do a transaction. Moreover I recommend don’t deposit cash here, everytime the amount decreases when he counted. Hope this review will be considered by relevant authorities and might look after these concerns.
Terrible experience here. Worst customer service and very unprofessional. Violates confidentiality as well. Woman at the desk tried to scam me to pay for redelivering my Royal Mail package to the post office when it is not in their policy to do that. When I challenged her request she backed down and knew she was in the wrong. I also needed to post a parcel and the woman kept sending me back and forth to the other counter 3 times. Terrible customer service. She also handed me a thick book to try and find my name myself when they should be providing that service to their customers as it’s exposing other customers name and addresses - violating confidentiality.
Wouldn't even give them one stars, They are single handedly the worst post office i have been to. The staff are rude, take forever to serve customers, impatient and aggressive. They have no customer skills and they rip customers off with the price of printing things. AVOID!!
Unbelievable service in every way shape and form. I was in there 15 minutes just for 2 simple transactions. What a dump
Ok well yes a bit slow but a family run business . Get over it you lot . I posted two parcels to Scotland from there . AND OMG they got them the next day . . Now my friend in Scotland thinks Brum postal is he best . Now I’ve had something sent from Scotland Monday got Tues forwork . Soo what’s going on ??
Guy behind the counter asked me to pay for redirecting my royal mail parcel to the post office. When I challenged and refused to pay he said i will not be able to redirect my parcels there unless I paid. Terrible customer service and scam to ask people to pay for collecting their parcels.
The man at the inner counter is super impatient to customer, being rude and irritating. Also he does not know his job well enough, did my two parcels by mistake. Such a simple thing took me so long to sort them out.
Such a bad experience visiting this place for the first time! The man at the counter was so rude and impolite! Asked a question about the D1 form and he literally tried to shoo me away by saying read the form despite me saying I have done that already!. Its not his lack of knowledge but his arrogant behaviour that was a day spoiler! Hope Post Office UK is taking a note of this review and similar ones and take appropriate actions!
I dread coming here since the new management took over. Zero customer care or service, rude, impatient and untrustworthy. Zero stars.
There's abit of bad reviews of this place, but in 10 years of working nearby and using it, I've never had a problem. Often it's very busy especially during Covid circumstances, but the staff are efficient and the queues go quickly. Staff have always been pleasant and polite, offering a range of postal options. Provides everything you could want from a post office really. Highly recommended **This post office is under new management!** - please be patient with the new staff during the transition - - queue may take slightly longer during busy hours.
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