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Reviews, get directions and contact details for Royal Mail Basildon Delivery Office

Royal Mail Basildon Delivery Office
"With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities."
Address: 25, East Square, Basildon SS14 1AA, UK
State: Essex
City: Basildon
Zip Code: SS14 1AA

opening times

Monday: 7:45 AM – 6:30 PM
Tuesday: 7:45 AM – 6:30 PM
Wednesday: 7:45 AM – 8:00 PM
Thursday: 7:45 AM – 6:30 PM
Friday: 7:45 AM – 6:30 PM
Saturday: 7:45 AM – 2:00 PM
Sunday: 11:00 AM – 3:00 PM


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Reviews
The Indian lady who works behind the counter clearly has a financial interest in upselling and charging you more for services as she lied to us to get us to have a post office international card that allows you to buy things abroad similar to a Mastercard she charged us over the going exchange rate and padded her answers to confuse us but then ended up giving us some money back because my husband is a mathematician and is intelligent.nnShe is very untrustworthy and will steal from you in your face and talks to you in a condescending tone in a voice that makes you think you are at fault and you are the one who doesn’t understand - it’s her way of doing reverse psychology, she might as well say I’m going to make you question yourself and make you feel like your stupid so I can get extra money from you.nnIf you are not sure about something don’t do it, we now go to the post office in Tesco Pitsea where we always get an honest answer and the staff there do not have personal hidden agendas.
Basildon delivery office is the worst!!! Multiple times they lie that delivery attempted meanwhile they did not attempt delivery! They create the worst experience for customers and I dread it when a retailer that I order from uses Royal Mail!nnWhat’s the point of being a delivery service if you dont bother to actually deliver?!nnThey might aswel shut this delivery office down because their level of competency is appalling
If I could give zero stars I would. How on earth does it take 4 days to receive a parcel that was guaranteed next day by 1pm. They always send my parcels to the wrong places. Multiple occasions of having a parcel rerouted because they consistently send them to the Romford mail centre and not the Manchester one. Hire people that will actually do the job they get paid to do!!!! I work in a post office myself so I know for a fact it’s not hard. This branch is just lazy, ignorant and incompetent to the very core. Don’t come here if you want things to arrive/be delivered on time. Absolute joke.
Absolutely terrible service I've been waiting for important documents to come that I know were posted first class 13 days ago they still haven't arrived..birthday card posted from basildon to colchester 9 days ago first class not arrived.nService is a total shambles and you have the cheek to keep increasing the postage unbelievable..I've not seen a postman/postwomen in weeks utterly disgraceful I've had things from China quicker than royal mail post!!!!and they say this is progress!!!! Shocking
My 2 packages are a week late. Tried calling up this post office but it's impossible to get in contact with a real human. Says press 2 to file complaints. Pressed to and it just repeats a message over and over again about redirecting mail then cuts you off. I'm sick of staying in everyday waiting for my items to arrive. I've had plans this week but havnt been able to do them since they never leave packages in the safe place, if you don't answer the door within five seconds hard for me as I live in a 2nd story flat and and to run down to main doors then they'll leave.nnThey will ignore you if you talk through a Ring doorbell too. My mum asked one of the delivery men to leave it in the shed next to the house, very loudly, and he looked at the ring doorbell, then left.
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Directions to Royal Mail Basildon Delivery Office with public transportation


George Hurd Centre 220 meters
Basildon Surgery Shuttle
Bus Station 310 meters
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Audley Way 330 meters
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Asda Eastgate 340 meters
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Basildon Surgery Shuttle
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Long Riding 340 meters
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