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Reviews, get directions and contact details for Portcullis Hotel

Portcullis Hotel
Address: 11 Horse Street Chipping Sodbury , Bristol BS37 6DA, SGC, GB
Phone: 01454 501651
State: SGC
City: Bristol
Zip Code: BS37 6DA

opening times

Monday: 07:00-12:00
Tuesday: 07:00-12:00
Wednesday: 07:00-12:00
Thursday: 07:00-02:00
Friday: 07:00-02:00
Saturday: 07:00-02:00
Sunday: 10:00-12:00


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Reviews
Great reception from friendly staff. The rooms were a little dated but clean and very functional. Glass door on the en-suite a bit odd. You need to know your partner very well and be comfortable letting them see you on the throne. What did let it down a little was lack of food or breakfast. Also no one around to take payment. Paid through a link in the end. Fantastic location and to be fair lots of places to eat within easy walking distance. Very good value.
This is by far the worst place I have ever stayed. Got back around 11pm to sleep after travelling all day to find we had to walk through a nightclub entrance and fight our way through a packed dance floor to get to our room. When we were in our room, it was as if we were still in the bar. Imagine sleeping on a dance floor with music blasting. The only thing we could hear over the music was the 100 or so people packed into a tiny beer garden right outside our window. There was absolutely no way of getting any sleep. Music blasting until 2am and you have to check out by 10am. This was the view from our window...
I can imagine if you’re going for some drinks and a good night then you’ll be in the right place, however if you actually want to sleep I would look elsewhere. When we arrived we were greeted by a friendly and welcoming staff member about the only inviting thing about this place. Once we got to the room we were asked if we knew about the late license, which was no where advertised so obviously totally unknown to us. It was quiet until about 9 which we thought we was great news, then the noise came and was relentless until gone 1am. People shouting, dogs barking and someone initiating the dog barking- trying to get some sleep was impossible until after 1:30am. There was a wet towel left from the previous guest in our room, the kettle was filled with limescale and covered in dust. It would’ve be fine for the price you paid, had it not been for the place pretty much being a night club.
Pros: Rooms were pretty clean, Shower worked fine with good pressure, beds were comfy, towels provided, staff very friendly, priced low Vs others in the area. Cons: noisy on top of a pub/club, especially Friday and Saturday - closes at 1am so there will be loud noise untill then. Toilet flush was weak, the rooms could use a dust in the cupboards & behind the mirror, no shower soap provided.
Lovely people - lousy hotel - stairs to rooms not suitable for any one with stair problems - no parking - no food - the en-suite is like nothing I have seen before and the Saturday night we were there there was a disco until 1am and it was like it was in the same room - not open until Friday- seriously don't go there .Rooms: 3/5
The hotel stay was reasonable, The customer service and booking handling has been awful. A booking error by the hotel led to payment being taken twice. 8 months of ignored emails and phone calls have still failed to acheiveive the refund owed!Rooms: 2/5
Nice and clean and warm room. Loved the log fire on the bar
Nice quiet place to have a few and meet up with some of the locals.
Noisy. Karaoke until 2am. Worst ever night’s sleep. Window right over outside bar area with many, many people smoking, shouting, laughing until late. Not their fault but it would have been nice to have been told that sleep would be optional. Staff were nice and room was clean. No breakfast was provided.
We arrived at the hotel after completing tough mudder to really friendly staff that took us up to our room. The room was lovely and had everything we needed in it. After we had showered we were hungry and asked the staff when food was served which wasn't due for another hour but they opened the kitchen open earlier for us to eat after they saw us sit down with drinks to wait. Such a lovely place which we will hope to stay in again next year.
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