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Oldland Dental Practice

  1. Bristol
  2. South Gloucestershire Dentist

Reviews, get directions and contact details for Oldland Dental Practice

Address: 206 High St, Oldland Common, Bristol BS30 9QW, UK
Phone: 0117 932 4455
State: South Gloucestershire
City: Bristol
Zip Code: BS30 9QW

opening times

Monday: 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
Tuesday: 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
Wednesday: 9:00 AM – 1:00 PM, 2:00 – 5:00 PM
Thursday: 9:00 AM – 1:00 PM, 2:00 – 7:30 PM
Friday: 9:00 AM – 1:00 PM, 2:00 – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
After a bad experience a few years back I had not gone to this dentist in over 5 years. A lot better experience this time round. My new dentist is amazing and very gentle even when putting in the injection to numb my mouth and gum. Very friendly reception staff as well.
I chipped my front tooth & was distraught. I’m now back to smiling again as Oldland dental did an incredible job with composite - it matches perfectly, even my friends couldn’t believe it! You honestly can’t tell and I was over the moon - Thankyou
Receptionist telephone manner needs some work. Very cold, non empathetic and also no active listening skills could be heard i.e. Almost like I was talking to a robot, and wanted to get through the call cue
I seen Nieve to have some cosmetic work done on my front teeth, all i can say is wow! Nieve was so friendly and her work is incredible. She has given me the confidence to smile for the first time in forever! The reception team are also amazingly friendly and always happy to help. If your looking for a dentist, then look no further!
Brilliant! I have been with Katie for over 20 years and even when we moved away I’ve stayed. Professional, friendly and I’ve never had an issue or problem.
Currently my poor mother is not well due to bad treatment from one of dentist not letting the injection settle before going in. Her nerve was hot a few times and she currently having funny turns since she left there. Doctor visit if by middle of week no improvement. Not enough experience this dentist even though she is lovely so say.
I have been coming here for some years now and have been with previous dentists... and honestly can say this is truly the best dentist in Bristol, patient, polite and outstanding service. Everything is so well explained and everyone will go that extra mile with you in feeling comfortable. And the receptionists are always smiling and just so lovely!
I honestly can not thank you all enough. Every member of staff I came into contact with today, either on the phone or face to face, has been not only extremely helpful but incredibly kind to boot. You are all doing an incredible job during these horribly challenging times and somehow manage to keep smiling as well. Plus, Louise, you did an unbelievably awesome job at sorting out my tooth despite the challenge. So grateful to you all, Keep going and thank you. X
Unprofessional, go here if you like to be treated like 2nd class. I went here for a while. Never missed an appointment, always paid when treatment finished. As soon as you have a complaint, they get all defensive and are happy to let you go. Clearly they care more for their private patients ove NHS patients. The experience I have had here was poor, and I am sharing this with you, to those who are looking to find a dentist to go to. Just don't go to this one. You never have the same dentist, always changing, so this is the perfect place for them to practice on you before they move on. They learn what they need , get their qualification, but have zero experience. Saying this, some dentist are great if you see a good one. The first time I was left in absolute pain for around two weeks. I was told I had to have a filling on my front tooth. Unusual, as there was no pain, and I have had no issues with that tooth. He went ahead, and done the filling. When I got home, the pain came and it was unbearable. I went back, so he did a different filling to try. Went away again, still in pain. Went back again, try something else. tried something else. Still in pain. From the number of times I had to go back and forth, there was a sore on my gum, he put the needle straight through the pain spot on my gum, my face felt like it was on fire. He then said, the pain is happening because the pressure of the tooth is pressing on the lower teeth, um, how about biting food? So he then took a layer of my tooth down. Went home, still in pain. I had enough, I went in nearly in tears, I walked out with the receptionist following me out talking back in. A different dentist seen me, and gave me a root canal. Since the other dentist shaved off a bit of my tooth, my bite feels different now. I kept using the dentist, and kept seeing the gentleman who did my root canal, he was really good, friendly and professional. So I stayed. He then left after a while, so I had another dentist. This other dentist they had in was awesome. I needed a root canal, and two caps. I also needed some dentures. Please note, I have always paid when the treatment has been complete. So, this dentist left to go his own way, then I had another one. He came across to me, as if I was another "NHS" patient. Not that important. That's how he made me feel. He said I needed to pay off my band 3 to get further treatment. He insinuated, that other people from his last practice would get treatment done then not pay. Thanks for tarnishing me with the same brush. He mentioned a few other things about why as well. This was the first for me at this place, as they have always asked me to pay when treatment was finished. I complained to the receptionist, but she just didn't seem to care less, and wanted me to move on. She said she cannot make another appointment until the band 3 payment was paid off in full, even though I had already paid up to Band 2, with a bit extra paid, knowing I had to pay more for Band 3. Thanks for that, so my treatment was effectively put on hold. I mentioned I couldn't pay until I got paid next. So basically I had to wait even longer now, because they would not make an appointment, till this was paid. I wrote a letter of complaint, the reply I got back was defensive, and in the letter, it was mentioned my account was not put on hold. Well, not allowing me to make an appointment, is putting my account on hold. I stated I would not return to the practice. Not once, was it mentioned for me to come in to discuss the issue. Clearly just another NHS patient, not that important to them. I'm still in pain from one of caps that got fitted, so I need to find another dentist now. Just don't trust this place. Do not like the way this has been handled at all. I hope this review is helpful to those that are looking. The dental nurses are fantastic. Unfortunately my experience has not been great here for the reasons I have mentioned in this review. There's more I can say, but II am limited on typing on this google review. Good luck if you go here.
This review is for entire Oldland Dental Practice , from receptionists to every nurse and dentist. Special thanks to Dr. Louise and Dr. George Wilkinson , they have angel hands , they are so gentle , polite and kind. Thank you for the great attention , care and patience.
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