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Reviews, get directions and contact details for Nuffield Health

Nuffield Health
Address: 20 Ashbrook Drive Rubery, Birmingham B45 9FN, XWM, GB
Phone: 0121 314 1751
State: XWM
City: Birmingham
Zip Code: B45 9FN

opening times

Monday: 06:30-22:00
Tuesday: 06:30-22:00
Wednesday: 06:30-22:00
Thursday: 06:30-22:00
Friday: 06:30-21:00
Saturday: 08:00-21:00
Sunday: 08:00-21:00


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Reviews
Great gym! Lots of good, modern equipment with a large area to work out and stretch. Clean changing rooms and very friendly reception staff. Some reviews are a bit negative but totally groundless in my opinion. I train at a few different Nuffield and other gyms. Would highly recommend.
Worst gym ever. Avoid at all costs, its a playground of bad hygiene. Majority of the members have bad hygiene and the place smells like urine throughout. Staff could care less. Worser than a crowded pure gym. If members don't wash they shouldn't be allowed in.
Came today on day pass as my son was looking at joining on a corporate membership, went down hill from there , facilties are very dated , 3 benches in a free weight area not adequate for a gym this size , barbell bars in need of replacing , barbells have slight bend so when deadlifting rolls in hand ,dumbells only upto 42.5,kg no gym etiquette, asked atleast 4 times how many sets left which i dont mind but don't hang around waiting in corner for me to finish , weight plates damaged and mismatched honestly one of the worst gyms I have used , for price for a membership is not worth it disappointed in overall experience
A brilliant gym in the heart of Birmingham. Pretty much all the facilities under one roof. It has 2 jacuzzi tubs, steam room, sauna, swimming pool at a reasonable size, upstairs gym is amazing. You can always find your corner and do your work out. They have the latest running treadmills which are all very clean and regularly checked. You can also bring your kids here to play around as they have a kids area section.i been going for over a year now and it's never let me down.
This was the first time my family and I ever joined a gym we have always worked out at home and we also got personal trainers. Yassar showed us around, is always really helpful and accommodating. Me and my 17yr old daughter had Tiffany so she could show us the ropes , equipment and also help me with my weight loss. She was amazing , her sessions were tough but fun , she is so good at what she does and my daughter is now a confident gym user because of Tiff. My son who has mental health issue had Dan Hale-Mitchell who was equally as good. Dan was patient with him and aimed the sessions to accommodate his needs, limits and abilities. Huge thanks to both . They are a credit to Nuffield. The variety and quality of classes offered is really good and my youngest son now does the group swimming lessons which he is really enjoying . Parking is easy and reception are always at hand if needed. Only small gripes are water fountain could be bit more powerful, equipment that breaks could be fixed quicker and those who hog the equipment whilst using their mobile phones could be moved on by staff.
Emergency Date: 1 septembre 2022 Time: 8:15 PM Location: Nuffield Health gym Broadway plaza. Today a girl had a stroke while she was running on the treadmill and fell down on the floor All the sttafs was there trainers, receptionists and security but no one of them know what they need to do and they was shouting in the gym looking for anyone of gym members working in medical so they can help and we are lucky because a nurse was there he is a gym member’s was training that day and not member of the staff he save the girl life but he said anyone one did the "emergency first aid course" could save her life too turn her on one side and make sure she didn’t swollen her tongue and if we wait for ambulance she will be dead . Normally to work in a gym or security first thing they make sure you have that emergency first aid course not just on papers coz many of them they get the license without practice or fake ones so please make sure that all gym staffs or at least half of them they know how to deal with those situations.
Very badly maintained, most of the equipments are tool old & dont function properly, Mens showers are disgusting, mole everywhere, nearly all the shower heads leak & way to old & rusty & broken, bad attitude from the staffs when your trying report the problems, you get better clean gyms like gym group or pure gym for the half of the price, plus Nuffield are putting the prices way more up then what it is, I don’t get it, it doesn’t make sense ‍ I’m leaving soon!!
**UPDATE 2** Almost 2 months after all the gym floor TV's stopped working they are still broken! There appears to be a dispute as to who should pay for repairs. Entire gyms get built in less time...as a member I feel embarrassed, not sure what Nuffield are playing at? UPDATE...following this public Google review some of the listed issues that had previously been repeatedly reported have been swiftly resolved and are now in brackets ; others are still in progress and the overall rating will be reviewed once all issues are addressed. Positive feedback and thanks owed to PT's Owen and Dave on the gym-floor for their fitness advice, Gavin and Hayley for chasing the service and maintenance companies, and also to Serena on reception for her friendly demeanour and 'voluble' presence over the tannoy system ;- This 1 star rating is limited to poolside and changing room hygiene and etiquette, which have been on the decline for a long time. Members wearing either underwear alone or beneath shorts, or their gym shorts rather than swimwear poolside, and not showering before using the facilities are never spoken to. I understand that this may be difficult for the junior lifeguards; perhaps if more senior staff could support them, provide better training, and visit poolside occasionally to do checks matters may improve? Standards generally seem much worse in the evenings. There were also some prominent signs on stands mentioning a few basic rules no underwear/no towel drying in sauna/please shower by the poolside steps, and outside the saunas and spa pools; standards have dropped even further since their removal. The sauna, apart from literally falling to pieces-benches now repaired is also frequently used as a towel dryer which creates an unpleasantly humid and smelly environment in there. The sauna thermometer and hydrometer were removed for repairs 3 months ago, and still haven't been replaced now been finally ordered. Both the flimsy lampshades are broken now on order. There are not enough towel hooks poolside, and requests for more fall on deaf ears. The steam room is often too cool-fixed, and simply smelly with no hosepipe to enable surfaces to be cleaned. In the changing rooms, the communal hair dryers are often used to dry genitalia and feet which is both unhygienic and unpleasant to see. Again, these behaviours are not addressed or made impossible by shortening their power cables now understand will be requested. The office style ceiling tiles throughout the shower cubicles are almost always mouldy due to inadequate ventilation and extraction there; some are also missing entirely with electrical cables visible above the shower head-now fixed. There is a shower cubicle with no shower, and another cubicle with no shampoo dispenser-now been fixed. Many lockers are dirty and permanently unavailable due to members leaving their padlocks on them when they have gone home now will be addressed. The main studio equipment storeroom has had no lighting since February-now eventually diagnosed as new lightbulb and lighting unit required. Several pieces of gym equipment have worn-out upholstery-now fixed. The technogym vario cross-trainers are all out-of order-now being fixed. It's sad that members have to make these comments on a public forum since the comment cards in the gym are no longer replied to out of courtesy.
Not the best for the money. Price keeps going up. Machines are always out of order. The place needs a massive upgrade. Its only convenient because they hsve everything. 1 star is for the staff who are friendly and always trying to make an effort with the place. Free car parking is a nice gesture. Also it is tier 3 which means you cannot use other gyms which are tier 2 or 1. The discount they give is nothing so for using a gym on each occasion you are paying extortionate prices. Oh yeah please sort out the water machine by the pool area. Takes like an hour to fill up a bottle. Changing rooms need to be cleaned more regularly. At busy times the place is a state. Really muckyy... I would recommend coming on a day pass before joining... Ok I just learned that they now have women only sessions in the spa area. Sauna, steam, jacuzzi and swimming. I think the men should also be entitled to a Mens only session!!! Not sure if the company has thought about that so i thought id say it. Some men may not want to mix with women either....
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