Monsoon

Reviews, get directions and contact details for Monsoon

"Monsoon is a boho-inspired women and children’s lifestyle brand, that specialises in artisan, homeware and accessory collections. Accessorize is a British fashion brand selling women’s and girls’ accessories, jewellery, clothing, and bags"

Address: 57 Buchanan Street , Glasgow G1 3HL, GLG, GB

Phone: 0141 226 5357

State: GLG

City: Glasgow

Zip Code: G1 3HL

opening times

Monday: 09:30-18:00
Tuesday: 09:30-18:00
Wednesday: 09:30-18:00
Thursday: 09:30-18:00
Friday: 09:30-18:00
Saturday: 09:30-18:00
Sunday: 11:00-17:30

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Reviews

Pathetic Web site. I have been trying to buy a jacket for the entire day now!! You keep on telling me to sign in again. Then I sign in and suddenly my details are not in. Then you won't accept my address.  My address is correct!!!!!!! Then you give me 15% discount which luckily i will never get. 15%  discount which I cannot see where to enter the voucher no ... if you want such expensive fashions then make your Web page user friendly. I joined the rewards programme but you cannot seem to connect it to my account... so what's the use? Even posting this is far more difficult than giving one of the hundreds of reviews I do monthly. Actually my rant is not over yet. The Internet says Glasgow Buchanan Street has a monsoon... you wasted my time!!! Then I go all the way to Silverburn to fit on the jacket for my son to buy it for me and I'm having nothing but hassles on the site. Shocking

Love monsoon and this is a very nice store, with friendly helpful staff.

I haven't been able to find great dresses this year. This, a bit disappointing.

I was in with my sister tonight looking for a specific Maid of Honour dress I saw on the website.  The store only had 1 in the wrong size but the lady couldn't have been more helpful, ringing round other stores and giving me full details of the dress, which I have now sourced and am awaiting delivery  Great Customer Service.

I've been so disappointed with Monsoon in recent years. Once one of my favourite clothes retailers, it's now stocked with garments that are uninspiring, overpriced, and of poorer quality than previously.

Grea shop glad to be able to try clothes on in shop

Moonsoon was our favourite shop for buying a dresses and accessories for my daughter but now it's prices are incredible high,you can get similar stuff from other shops in better price,That's way now we are not often going to shop there.

I am writing to whom it may concern for a complaint and an explanation to why me and my sister were not treated as loyal customers in Monsoon store in Silverburn on 16/07/2016 around 5pm. I am very upset and angry of why 1 of the staff came to me  when i had items i was looking at in my hands and the staff said " can I take these from your hand" and just took the items from my hands without my answer. I told the staff that I am still looking at those items and asked if she wanted to take the rest of the items my sister had aswell and I was very angry and told the staff that " I work in retail aswell and you never approach a customer and take the items out their hands" and the staff replied " you should take the items from their hands aswell" .  This is not the way for customer service by not informing the customer why the items are being taken from their hands. It seems the staff working in Silverburn Monsoon store are not happy with their jobs as they dont know how to deal with customers. I have always shopped from Monsoon at different locations but never have I recieved this type of poor rude service. I couldnt even buy the items I wanted because of that staff and then she ran away at the back of the store or somewhere leaving me all angry and upset. Other customers were looking aswell and my freind was scared of the staffs behaviour when she was getting served by the staff on the tills she couldnt calm me down or apolojise but once she had served us and when we were walking out the store she said in a angry tone that " have a wonder ful day" and the atmosphere felt very wrong and she never had no smile on her face Very rude customer service

Very helpful staff, who even reserved some items for me for the next day.

Only monsoon staff in silverburn have a problem. On 16th March 2017. My brother went to monsoon to pick my order up and he came home. After a few hours when i was Free i looked at the order and IT WASNT mine. I called Monsoon who had no explanation. Who ever gave the order to my brother just looked at the surname. Where they should have looked at the order number and first name too. As my first name was different. I had to take a taxi and go to this monsoon store and gave the order back and get my order. The manager who is currently there called Nicola or Natalie something like that was very nice and apologised and gets a 5 star for handling the situation so well. Whilst the supervisor who is tall and has glasses has no smile on her face. She is so grumpy looking that she makes me scared. She didnt bother to smile but instead just bought my order to the till and just kept staring at me with her stern and grumpy non smiling look.

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Reviews, get directions and contact details for Monsoon

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