MC Autos

Reviews, get directions and contact details for MC Autos

About

From £60 per hour, VAT registered

FREE local collection & drop off

Closest Tram stop: Therapia Lane

Story

Vehicle electronics & Mechanics, Fault Diagnosis & Repairs

Mission

At MC Autos we provide a high quality, convenient and comprehensive automotive repair service, that also offers value for money. The most important aspect of our business is trust. It is the goal of the company to have 100% customer satisfaction in regards to quality, friendliness, timely completion and to discover new ways to exceed the expectations of our customers.

Address: Unit 3, Stirling Way Industrial Estate, Stirling Way, Croydon CR0 4XN, UK

Phone: 020 8407 3413

Website

ku.oc.sotuacm@ofni

State: Greater London

City: Croydon

Zip Code: CR0 4XN

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

A great garage who made a stressful process easy and was transparent throughout.  Natalie and the team were helpful from the first call. They assisted in recovering my car from a main dealer and helped me navigate a confusing warranty agreement. They were quick to recognise the issue and fix the problem. Customer service is evidently key to their business and the fact that they contacted a week after fixing the problem to see if everything was alright, was a nice touch.

I was recommended MC Autos by another garage and the service given has been the best I have ever received from any garage I have used. From the very start and throughout the repairs I had done I was kept informed of what was happening and we discussed each step of the repair. My car had been stolen and although my tracker successfully recovered the car, the thieves had wrecked the insides trying to disable all telemetric systems. Lexus had declared the vehicle a write-off. Over a period of three weeks the engineers at MC Autos put my car back together, skilfully repairing, not replacing, most of the damaged equipment, thus minimising costs. Their care, communication and attention to detail made an extremely difficult situation into an acceptable one. This garage and their engineers come highly recommended.

I was recommended to take my car to MC Autos after a mechanic deemed the cars electrical fault out of their expertise.  From my initial conversation with MC Autos I was impressed with their professionalism and customer service. Chloe and Natalie kept me up to date with the ongoing work and cost, via WhatsApp or phone call. I also spoke with Jermaine the technician working on the car, who was able to explain his fault finding method and expected outcomes. A big thanks to him for going above and beyond.  Would definitely recommend MC Autos.

Very pleasant garage to deal with - reception are very helpful and as others have commented, it’s a very clean and well run garage. When I initially called to discuss my issue AC not working, I spoke to a guy who talked me through the different possible issues and ballpark costs to resolve and I was impressed he took that time. There was a minor issue with the car when I collected it which initially wasn’t resolved but Natalie the Service Manager was very quick to put this right when she became aware of it which I’m grateful for. Recommended!

Had some car trouble and it was a stressful time these guys helped me out big time ! They dealt with everything from sending over invoices in a timely manner to keep me updated on the work being done , to getting correct parts for the car and making sure the job was completed to the highest standards. I felt completely calm leaving the car with them knowing it was in safe hands. Paul is amazing so kind and kept me updated all the time and always went above and beyond. Can’t thank you guys enough car running great and throughout this experience you guys helped the most ! Will definitely be using these guys again in the future for there services.

This is the second time I've used Mc Autos and i am very happy with both the service,care and repair work all round : thank you so much to all of you and i will definitely be using your firm as when needed in the future. Tara

We have been using MCAutos for the past 3/4 years and always know we can trust the work and service we will receive.  The staff go above and beyond. Are extremely helpful,  courteous and knowledgeable. The only garage we've used that we have complete faith in their work and ethics. For peace of mind, we'd highly recommend MCAutos.

Although MC autos couldn’t help me with a head light enquiry I had on this occasion, Chloe went above and beyond for me in finding out who can. Great customer service, wouldn’t hesitate in using or recommending this company. Thanks again Chloe.

Very reliable garage, great detailed diagnosis reports, quick and efficient work - the people on the desk are very helpful and friendly. Will continue to use. Thanks for all your help.

I had booked my MOT in at another ‘well-known’ company. I had nothing but issues and after rescheduling the original appointment they cancelled the morning of! I rang Chloe at MC Autos and she managed to fit me in the same day! The business had a real family- vibe and I felt so at ease and reassured about the service my car would receive. I felt valued as a customer and you can really tell that all members of staff have their hearts at the front of their practise. I am beyond happy and would definitely recommend. I will be returning in the future!

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