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Reviews, get directions and contact details for Matalan

Matalan

Story

From the day Matalan started back in 1985, to today over 30 years on, our mission has always stayed the same; to provide outstanding value for modern families.
We take our time to listen, understand and evolve to fit changing modern family needs, always with an emphasis on providing the highest quality clothing and homeware for the lowest price. 12 million UK families each year trust us with their precious family budgets and to provide the range, style, quality and value that enable them to run a modern, happy, family home. It's no surprise then that we were recently awarded a prestigious Gold Award at the Mumsnet Family Friendly awards for the third year running.
Our free Matalan reward card gives our members access to the best family offers all year round in any of our stores or at matalan.co.uk. Our location, free convenient parking, 'everything under one roof' set up and free click and collect service are just some of the reasons why our customers love shopping at Matalan.



"From the day Matalan started back in 1985, to today over 30 years on, our mission has always stayed the same; to provide outstanding value for modern families. We take our time to listen, understand and evolve to fit changing modern family needs, always with an emphasis on providing the highest quality clothing and homeware for the lowest price. 12 million UK families each year trust us with their precious family budgets and to provide the range, style, quality and value that enable them to run a modern, happy, family home. It's no surprise then that we were recently awarded a prestigious Gold Award at the Mumsnet Family Friendly awards for the third year running."
Address: Millgate, Stockport SK1 2LX, UK
Phone: 0333 004 4444
State: Greater Manchester
City: Stockport
Zip Code: SK1 2LX

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Bit of a funny place is matalan though it seams a fair price for goods they can be on the expensive side, if you like matalan you will see there goods have gone up in price, even knowing people cant afford that. Maybe you should look at how other people cant afford your expense, and try helping others ....
Nice store for cloths, footware, travell trolly, home decoration, gifts and so on.
Easy shopping great shopping space fab way to self service too staff very helpful
Lovely store. Very spacious. Good stock.
Good shop, the clothes don't change often tho
Absolute carnage. Sizes on clothes are not the same as the sticker on the hanger. Bought a multi pack of underwear and realised on returning home that instead of three there was only two on the hanger. Staff insistent on self service which is a rubbish system. Double check your clothes size before you leave the store. Apparently when I questioned it staff blamed it on the night shift. Not good enough really!
Really good prices and selection of items, bought a really nice suit from there and would shop there again.
Long queue for people paying cash having only one cash till open and about 6 for card payments very very rude staff when I pointed out that they were being prejudice to cash payers. I will not return to matalan while this segregation is happening
Looked online at suitcases, showed a special offer, had them in store. Went to the store, paid for car parking, and went in, and found that the cases I wanted were neither in store or on special offer, so came home ordered them, and paid for next day delivery and it was still cheaper than what was on offer in the shop. No wonder shops are closing down, but then this is how big shops are doing business.
April 2021 - I appreciate trading conditions are difficult but Matalan have had 12 months to sort out their online retail. I purchased a pair of Jeans. 30 waist/30 leg and paid for postage. 2 days later I purchased another item elsewhere with free postage which arrived within 2 days using the same courier service Matalan use, Hermes. I emailed customer service as their phone lines are switched off to ask why I was paying for postage and not getting my goods on time. 5 days later received my jeans. The label on the front of my parcel stated 30 waist 30 leg. So I was shocked to open the parcel and find a pair of 40/30. The label on the jeans clearly states 40 waist/30 leg. I couldn't believe it when I called customer services and would have to pay for returning the jeans though it was their error. on reply the advisor said I would have to wait till stores open and take the matter up with them. Shocking customer service. July 2021 - fool me for trying to purchase online again. This time using click and collect, what could go wrong? 2 shirts ordered for collection 3 days later at store. A week later i received an email to say they had been dispatched and to await a collection email. Days later i emailed customer services to say no email since, and the money had been taken out of my account. They told me deliveries could take upto 14 days. 14 days later i called customer services who advised a credit would be provided 5-7 working days.I suspected they didnt have stock but my shirts are still for sale in my size online but they couldnt provide an answer why I wasnt able to collect from store. As the high street shuts down so will they.
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Directions to Matalan with public transportation


Aldi 140 meters
383
384
Stanley Street 150 meters
383
Bateson Street 180 meters
384
Newbridge Lane 190 meters
383
384
The Peel Centre 190 meters
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327
330
382

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