Lowestoft Audi

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Address: Cooke Rd, 2 Cooke Rd, Lowestoft NR33 7NA, UK

Phone: 01502 516831

Website

State: Suffolk

City: Lowestoft

Zip Code: NR33 7NA

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 11:00 AM – 4:00 PM

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Reviews

Excellent service, very friendly and went above and beyond which is a rare thing these days. We are very happy with the car and did not feel under pressure at any time to buy any of the products.

Fantastic service from Ben & Dean regarding the purchase of my new Audi.  I’m made up with it.  They made everything go smoothly.

2nd time using Audi Lowestoft, always helpful and always explain what they will be doing. Car cleaned afterwards too.nFrom booking the car in to the staff that check in the car all very polite.

if I could give 0 I would. Had nothing but hassle with Audi since day 1 and constantly having troubles with, not what you would expect from a brand new car. Went up Audi last year 7 times and every time they used to tell me that car is fine blah blah. on the last visit they actually found a fault. Currently without a car due to the same issue. was meant to have a courtesy car on Friday... Tuesday today and still haven't got one. Customer service is  appalling. Dealt with Annalise from the start, which ended up in an argument yesterday. She tried to just push blame to everyone else other than Audi. I wouldn't recommend them at all. Throught all of this and everybody I spoken to not one person apologised. Not what you expect for such a big brand. Wrote a complaint in for Audi department haven't had a phone call or a email and don't expect I will. Having to constantly chase and ask for updates when that's not my job to do so.nnHad a look at the reviews on here which seems to be the same problem with everyone else customer service and communications so that's saying something.nnI work for inchcape Landrover and we would never ever treat a customer the way Audi has dealt with me.nnThis will be our last Audi and we'll be taking our money else where as soon as the car is back as we're clearly not valued as a customer.

Having found the car of my dreams was over a hundred miles away,  I put my faith in Lowestoft Audi and Alex Marsh and paid £500 deposit before seeing it, I travelled to Lowestoft the weekend after to collect my new car and found the car to be better than expected. Very friendly and professional dealer, I would buy from them again.nAlex well done.

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Gateway Retail Park 120 meters

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VW Garage 130 meters

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Beach Farm Park 150 meters

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Pakefield High School 250 meters

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