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Lancaster Volkswagen Letchworth

  1. Letchworth Garden City
  2. Letchworth Car Dealer

Reviews, get directions and contact details for Lancaster Volkswagen Letchworth

Lancaster Volkswagen Letchworth
Address: Works Rd, Letchworth Garden City SG6 1JZ, UK
Phone: 01462 378038
State: Hertfordshire
City: Letchworth Garden City
Zip Code: SG6 1JZ

opening times

Monday: 8:30 AM – 6:30 PM
Tuesday: 8:30 AM – 6:30 PM
Wednesday: 8:30 AM – 6:30 PM
Thursday: 8:30 AM – 6:30 PM
Friday: 8:30 AM – 6:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

related searches: VW Milton Keynes, VW dealership, VW Bedford, VW UK, Used Volkswagen Cambridge
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Reviews
Recently had a very nice experience with this garage and in particular Ania in sales who was very attentive and helpful in helping find my dream car, great communication and lovely and bubbly alongside a gentlemen who’s name I didn’t catch but both really lovely, not pushy what so ever. Really pleased with my Golf GTI clubsport 45, absolutely stunning and made part exchange very simple. Highly recommend
We have just purchased our new golf. The service we received from Tom at the letchworth branch was fantastic He was professional and friendly and helped us to identify a car that met all our needs without pushy sales talk. I would highly recommend
Bought a car here a few months ago and it was a good experience. There was a minor issue with the car on collection brake light had cracked after valet and Leigh resolved this straight away. I also found Leigh to be very knowledgeable, and didn’t once feel like it was a pressured sell - he told me what VW could offer and let me decide what I wanted.
We bought a Golf here a few years ago and the service was perfect - so attentive.nnNo longer! Golf now needs replacing and we've settled on a T-Roc to be bought in a few weeks, so off we headed. On entering, the sales guy asked if he could help so we explained what we wanted. He then proceeded to tell us to come back when we were ready and to look online to see the options. We have the cash ready to spend, but he went on about personal contract plans and told us 'cash isn't king any more'. We keep our cars for years, so not sure why we'd want a finance arrangement. We asked if we could see a T-Roc. He then gestured to one in the showroom and said we could have a look, so we just sat in it, a bit like two kids at the fire station open day, while he went back to his desk. While we wouldn't want 'hard sell' tactics, we might have expected him to show us some features, explain the different options etc.nnWe slid out embarrassed.nnI guess VW have lost a sale, unless we find another dealer who doesn't turn their nose up at cash customers.nnWhat a great shame - we were such VW converts.
This isbmy second visit to Marshalls VW Letchworth, and both times I've nkit felt welcomed at all.nThis time I have an appointment and am still sitting in the waiting area 15 minutes past my appointment time.nThe staff do not seem to be invested in selling.nI will test drive here but I will not buy a car from this branch.
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