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Reviews, get directions and contact details for JD Gyms Luton

JD Gyms Luton
Address: Hatters Way Retail Park, Chaul End Ln, Maidenhall, Luton LU4 8FD, UK
Phone: 01582 283012
State: Luton
City: Luton
Zip Code: LU4 8FD

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
My experience at this gym has been deeply unsatisfactory. The most pressing concern is the lack of air conditioning. The facility is consistently overheated, making workouts uncomfortable. It is surprising that such a critical aspect of a gym environment is neglected.nThe state of the facilities is also concerning. The ducts frequently leak, and machines are often out of order for extended periods, sometimes remaining broken for months. The hygiene standards are inadequate. Previously, sanitizing bottles were available for members to clean equipment after use, but these have been removed. The responsibility for cleaning now falls entirely on the staff, and unfortunately, this is not done frequently enough. Additionally, the restrooms are often poorly stocked, with no toilet paper available on multiple occasions. The drainage system in the showers is faulty, causing water to overflow into the sauna area, which is both unhygienic and unpleasant.nAnother issue arises during later hours when male staff members are required to conduct routine checks in the women's section. While these checks are necessary, the execution is poorly managed. On several occasions, two male staff members have entered the women’s area within the same hour, unnecessarily disturbing our workouts. This situation is particularly frustrating as female staff have sometimes been available but not utilized for these checks.nFurthermore, there is a noticeable lack of etiquette among some members. Weights are frequently left out of place, gum is left on machines and content creators in the women's section film without considering the privacy of others.nIn summary, this gym requires significant improvements in several areas, with air conditioning being the most urgent.
I've been with this Gym since the opening back in November 2022. I am regular person who's in the gym 5 days a week, varying from either early mornings or late afternoons however, in the past 6 months, the gym has become a complete mess. Ladies area especially is horrible to workout in, currently, 3 of the stairmaster machines are NOT working, give and take between 1-6months. Every other week or so, an engineer will come in, investigate, take photos, place a sign and that's it. I cannot understand how you are charging full membership when the machines are not been repaired within any given timeframe. Usually, machines should be repaired within 48 hours with the exception if parts need to be ordered, then this would vary 7-10 working days. I can say for a fact, that two of these machines have not worked for more than a month, one for at least 4months. This is highly disappointing service and lack of information to your customers.nnOn the other hand, the same applies with treadmill machines in the ladies section, every so often, 1/2 machines are out of order and can take several days to be working again. The smith machines, the weight plates seem to have gone missing especially the 5/10kg plates which are universally used between thr Squat rack and the smith machines. Please could we have more weight plates to cater for both machines simultaneously.nnThe dumbbells again seems to be wandering to the outside area on the 1st floor and are not placed back for more than a day. Surely, if the users are not placing the weights back after use, there are staff checking this throughout the day and bringing the weight back to the ladies area. It is becoming highly frustrating to not be able to find the dumbells in the area. In addition, could we at least have dumbbells in the ladies area going upto 30kg. I understand these dumbbells are present on the lower ground but not all females like to workout downstairs so it would be beneficial to have higher weights upstairs too.nnLastly, the cable machines attachments also seem to disappear. Some weeks, we have multiple pulldown bars, handles and other weeks, only one can be found. The seated row double handle is hardly ever present, again, should there not be a staff checking on this throughout the day to placing the attachments back.nnThe hygiene in general on the machines has been lacking for many months, there is a built up on dust/sweat on the bulky machines like treadmills/stairmasters which hasn't been cleaned for a very long time. Does the gym not have a deep clean on a regular? I understand this might not be a daily task but at least there should be a weekly/monthly deep clean routine. There is never any toilet paper inside the females toilets.nnPlease could you go through the points, raise them with the relevant team/management and carry out the essential maintenance and improvements. This has been the case for many months, and it would be a shame to move to another gym on the basis on essential upkeep of equipments and hygiene.
I started going to this gym when it first opened, and initially, I was very satisfied. There was a great variety of equipment, everything was clean, and the modern design created a pleasant atmosphere. However, over the months, everything has drastically changed.nnThe gym now often smells bad, is dirty, and overcrowded. The main issue lies in the lack of gym etiquette and basic respect from the members. People leave equipment wherever they finish using it, without putting it back in its place. As a result, weights and other gear are scattered all over the gym. What’s worse, the staff doesn’t seem to care at all and never address these issues with members.nnLockers are frequently unavailable because people leave their padlocks overnight, or worse, leave their belongings in open lockers. In the bathrooms, cleanliness is a serious issue. Soap is often missing, and people shave in the sinks, leaving hair everywhere.nLack of personal hygiene and respect to others. This has significantly affected the gym experience, making it far less enjoyable than it used to be.
Half the stuff is never working, ladies section is cramped. Only thing good at the gym is the cleaner Rose when she’s not here the changing rooms looks awful. Also the managers don’t seem to care about anything going on in the gym even if you complain multiple times!
gym can be very overcrowded but if you want to make it work then i think you can find a perfect time for your schedule as it is 24 hours.. yes it can be stinky and it gets horribly busy but its a good location gym that is open 247 at an affordable price, its expected. just do what you need to do and go home : womens section is tiny though and could use some more signs for those that decide to prop themselves down in front of the free weights area. staff are nice and i always manage to get my workouts done one way or another. love that I can come at any time of the day too.
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Directions to JD Gyms Luton with public transportation


Hatters Way Retail Park 110 meters
17
CN4
X1
Z
Hatters Way Retail Park 160 meters
17A
230
CN4
X1
Z
Cosgrove Way 230 meters
17
17A
CN4
Chaul End Lane 230 meters
A
B
C
CS1
CX
E
F70
F77
Hi
Oakley Road 410 meters
17
31
CN5
Z

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