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Reviews, get directions and contact details for Imperial Garden

Imperial Garden
Address: 4-8 North St, Bicester OX26 6ND, UK
Phone: 01869 250817
State: Oxfordshire
City: Bicester
Zip Code: OX26 6ND

opening times

Monday: 4:00 – 11:00 PM
Tuesday: Closed
Wednesday: 5:00 – 11:00 PM
Thursday: 5:00 – 11:00 PM
Friday: 5:00 – 11:00 PM
Saturday: 5:00 – 11:00 PM
Sunday: 5:00 – 11:00 PM


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Reviews
We’ve been ordering with them for a while, however the last few times we’ve had issues with our orders, waiting up to 2hrs to get our food. Unfortunately, the last time we ordered we had the worse experience ever. After 1.5hrs wait, we rang them only to find out that, even tho they took the payment through the website, apparently they never received our order. Really disappointed and annoyed with this after such a long wait. We will definitely not be ordering from them anymore!!!
Owned by a lovely family with great hospitality and service. I also saw a little asian guy named terrance who looked pretty cute.
We ordered last night and the food was out of this world. I think there has been a change in chef or ingredients because it is definitely the best Chinese in Bicester now.
Best Chinese in Bicester I think. The Orange Chicken is very nice actually tastes like chicken and the orange sauce is perfect unlike some and the duck is absolutely delicious isn’t pure fat! Chips are quite dry though and some times delivery takes a while.
I've been ordering here for the past few years, the food is nice and prices are reasonable but on far too many occasions I have had to ring them up to find out where our food is as its been way over an hour, and most of the time it's clear they've forgotten our order, as it literally arrives 10 minutes after I call to find out where our food is. If it keeps happening we will go elsewhere.
Sadly we ordered a basic chicken ball dish with rice, chicken balls smelt of fish, and were very hard and the rice tasted like it had been in the fridge for far too long. I never complain, but as a regular customer of 4 years, I phoned up to explain, hoping they would put things right as I have ordered this dish many times. But no, because 'no one else had complained' on this particular day, they weren't prepared to entertain there may be a problem! That in itself is a warning. When the food is good, all is well, but when its poor don't expect them to put it right.
Love welcome, the food. My choice when I want to order from the range of services nearby. Vegetarian options: Large selection of dishes including vegetarian options which is perfect
Website says 45 min delivery. 1 hr 40 mins,to arrive but only after 1 hr 10 mins I called them. They claimed the driver had already left. 30 min drive to me later 10 mins tops it arrived No apology from owner on the phone and driver said he only just left. So owner lied? 1st experience as well as my last.
Food was kind of ok when it eventually came. My order took over 2 hours to come! When I ordered it said 1 hour to be delivered, I waited 1 hour 20 mins and rang up and got told it would be another 25 mins so we waited. 2 hours and 20 mins from ordering, our food finally arrived. I'd love to know what took so long to cook and deliver such a simple order! Apasaloute joke!! Will not be ordering from here again, we might die of starvation by the time its delivered!
Totally disappointed! Ordered the double cooked pork and the sauce looked, felt and tasted like congealed fat, I just couldn't eat it. spring rolls were over cooked and the chips were under cooked. Definitely won't be ordering from here again.
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