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ICICI Bank UK PLC

  1. London
  2. East Ham Bank

Reviews, get directions and contact details for ICICI Bank UK PLC

ICICI Bank UK PLC
Address: One Thomas More Street, St Katharine's & Wapping, London E1W 1YN, UK
Phone: 020 3478 5319
State: Greater London
City: London
Zip Code: E1W 1YN

opening times

Monday: 9:30 AM – 4:30 PM
Tuesday: 9:30 AM – 4:30 PM
Wednesday: 9:30 AM – 4:30 PM
Thursday: 9:30 AM – 4:30 PM
Friday: 9:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
Been trying to get my address updated. The customer care team seems to be out of sync with the requirements of the request. Filled the form in consultation with the customer care executive on call and confirmed multiple times with him if the details that he is asking me to fill up are sufficient or not. Submitted the form only to get a revert that some more details are required. After that, have been chasing the customer care team only to get a response that they are escalating to the concerned team which they told is the Harrow branch team. And the Harrow branch team is yet to take an action despite their ETA of 2 business days.
Worst banking service in my life. The customer service always telling lie to the customer. They don't know how to resolve customer issues. They always saying they forward your issue to respective departments but you don't expect solution. In my case they create issue with my funds. I don't know what they do with customers funds. ICICI bank is not good for helth. Think before use.
Worst bank service I ever had. I still don't have a credit card after Months insisting, and they claiming it has ben sent... I locked the account after 3 unsuccessful attempts, it has been 2 weeks, from my request to unlock, and I keep Not having access to my account... Support seems Not to exist on any issue. Do NOT recommend ICICI services at ALL!!!
Set up an ICICI bank account with Sayeed Syed- he was professional and prompt with the home visit. Overall happy with the service.
Pathetic customer service. I have used icici in both UK and India. And I am surprised by the incompetence from the UK team. For the simplest thing these folks take days and give stupid response. I wonder how are they even surviving in such competition. I will close all my accounts ASAP.
Worst banking service in my life. Mob application waste.. If you Contact the customer service, then you will understand the real face of bank,they don't know anything about banking services. On the way to another bank to open another account..
Hi I had a very good support from icici bank Mr.Aldrin helped me to open bank account in 10 minutes. The staff is soo much helpful Happy to be a customer of icici bank uk
Great support by Sayeed, he was very supportive and professional. Really appreciate the swiftness with which he helped us open the NRI account.
Thank you Sandhya Dave for providing best service to open account with ICICI. Really appreciate your time today.
Not at all welcoming. deserves ZERO. Had a horrendous experience .They were forcing to open premium account and denied doing paperwork for normal account.THe guy was showing all sort of attitude. They don't have any ethics on how to treat customer. They surely don't deserve to bank in the UK.
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