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Reviews, get directions and contact details for Barclays Bank

Barclays Bank
Address: 737 Barking Rd, London E13 9PL, UK
Phone: 0345 734 5345
State: Greater London
City: London
Zip Code: E13 9PL

opening times

Monday: 9:30 AM – 4:30 PM
Tuesday: 9:30 AM – 4:30 PM
Wednesday: 10:00 AM – 4:30 PM
Thursday: 9:30 AM – 4:30 PM
Friday: 9:30 AM – 4:30 PM
Saturday: 9:30 AM – 2:30 PM
Sunday: Closed


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Reviews
Completely disgusted with the level of service we had. We booked this appointment two weeks ago and the employee we had the appointment with kept complaining that he should be at lunch or should have went 10 minutes ago. At the end he made an excuse for not seeing us and we wasted our time. NEVER go to this branch, they do not care about their customers, but only themselves.
7 years ago (17-02-2018)
I am completely appalled by the service we have just received from the Barclay's branch on barking Street, we made an appointment last week to open a joint account. It is a 40 minute commute to get there, only to arrive and be told, after not being seen for 10 minutes, that the person that was supposed to see us was not in and phoned to try and change the booking. Neither of us received a message, or a voice-mail on our phones, I received a text yesterday 02/02 to confirm our booking this morning at 11. The people on duty refused to help us. Only after waiting 40 minutes did one of the ladies Come through, to see her other appointment, to say if we are willing to wait until that appointment was complete they could possibly assist us. Another employee came through, a male, saying he has to see his appointments and then go on lunch. If you are wanting new customers, this is not the service that we expect. We left the branch and have not opened our joint account. The manager on duty shifted the blame, and said unfortunately she only works the on a Saturday, so cannot assist.
7 years ago (03-02-2018)
Employees doesn't have there name badges easyer to make it wrong for the customers. Im leaving barclays after this experience and the two new accounts i was suppose to open go to an other company as well. See you never
7 years ago (19-01-2018)
Today I went to set up my account at this Barclays branch and I have to say it was such a positive experience. Even there were some technical difficulties, I think the staff did their best to serve everyone on time and effectively and I have to appreciate that. They are extremely focused on customers' needs and going to this bank was a pleasure. It was a pleasant surprise.
7 years ago (10-06-2017)
Romanian guy,doesn't speak English and sitting behind the desk...when you have a job in a bank then you should at least speak the language My worse experience in a Bank "ooo and aaaa" should not exist in the Bank And 50 mins waiting over my appoitment😐😐
7 years ago (30-09-2017)
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