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Reviews, get directions and contact details for HSBC

HSBC
"Support for all your simple or complex banking needs, with access to a counter service Mon-Fri only, branch colleagues and specialists on siteWe understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery."
Address: 2 Cloth Hall St, Huddersfield HD1 2ES, UK
Phone: 0345 740 4404
State: West Yorkshire
City: Huddersfield
Zip Code: HD1 2ES

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
During my recent visit to HSBC Bank in Huddersfield to open an account, I was assisted by staff member whose name escapes me, but their helpfulness certainly left an impression. They guided me through the process with patience and expertise, ensuring a seamless experience. Their professionalism and dedication were truly commendable. I may not remember their names, but I will certainly remember the outstanding service they provided. Highly recommended!Kudos to the team there….
Spoke to Ali he was a lovely gentleman and walked me through the new atm great manners from such a young person.
Always provide useful services at branch. Thanks to jess & mamta.
After closing the Brighouse branch I have been left with no choice but to use the Huddersfield HSBC branch which with a disabled wife and parking non existent in the Town centre is a real pain and hardly ideal. My first visit to the the branch today I was filled with apprehension however the staff were brilliant Zarinda I hope I have the name right especially was very patient sorting an issue with a phone app I will not be bothered about visiting again.
A bit of a wait from the start but Tracy put my anxiety at ease and sorted out my mobile app usage . Keep up the top work Tracy and make sure Barclays head honchos treat you and honour you well.
This is now my “local” branch due to all others closing near me. I visited to make what I assumed would be a quick and easy amendment to my account, and also one I couldn’t do online. After queuing for a counter for 10 minutes, I reached the front to be told they don’t deal with my request there and to go downstairs. No signs making this clear anywhere. I went downstairs to be told either wait 40 mins or make an appointment to come back another day. All i wanted to do was change my surname. Gone are the days of popping into your local branch and doing something within 10 mins! Ridiculous
Raheem sorted out some issues with our account that were a nightmare for me, I'm blind in one eye so was difficult to see the screen but Raheem was very patient with me and very helpful.Thanks dude
I have been waiting for cash back under Visa guarantee since 25th October value £25_98 all. I am getting is a text saying still working on your case 4 months 1 a month saying staff shortage, That's really funny Mark's and Spencer did a refund under Visa rules within a week. IF I don't get the refund by next Monday 11th then I will take out a county court case and when successful both easy life and HSBC will have a county court judgement against both and this will not look good amongst customers and shareholders so 1WEEK BEFORE I GO TO COURT
Amanda upstairs was great very helpful, down stairs terrible made inquiries asked to wait, then lady dealing with me started serving other people before sorting my issue ??? Walked out issue unresolved… it used to be called customer service. Not sure what it is now..??
Its very bad bank It doesn't even deserve 1 star. I make an application to open a new bank account but unfortunately it's almost 28 days but i did not receive any updates . Yesterday i went to them and they said its under processing. They spent 28 days to open a new account. Yesterday, I immediately told them CANCELE all my application and i will go to open in another bank. I wast 28 days of my life. I do not want to wait more than 28 days. Pad service You have to wait for long time Helping customer not their first priority They just think about money This is my bad experience with them. And I don't want anyone to face the same.
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