Homebase - High Wycombe London Road

Homebase I always found expensive compared to other DIY stores. And the choice is limited. But lets be honest, for the size of the store compared to B&Q up the road they do what they can in the space provided. Today for me it was logs and kindling to get me out of trouble. There was only one member of staff around I could see on customer services. She was friendly, helpful and knew her way round the store. She also manned (or ladyied) the till and was efficient and served with a smile. I got what I wanted and happy with the service I recieved. So my experience was good for me this time but if it was busy I could see a potential problem for others.
3 7 years ago (03-11-2017)

Turned up for firewood having been told by another store that HW had plenty of stock. Firstly they told me to check 3 different areas of the store, which I did with no joy. They checked their stock and it indicated 135 bags. They then had to recheck the areas (because 10kg bags are quite difficult to find?). Finally they look in the stockroom to find 3 full pallets. However they don't have anyone in store who can operate a fork lift so can't give me any! 😤 Wasted trip. Useless staff.
1 7 years ago (19-08-2017)

Not good. Items showing in stock online were not and items in store were badly stacked and incorrectly priced.
1 7 years ago (20-12-2017)

As an ordinary DIY, I can find almost everything thing I need there. It's a bit high on the price sometimes but for a good quality. Parking is always available.
4 7 years ago (24-09-2017)

Bar far, this is the dingiest and worst organised homebase I've ever been in.
2 7 years ago (04-12-2017)