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Holiday Inn London - Kingston South

  1. Surbiton
  2. Kingston Upon Thames Lodging
  3. Walton On Thames Lodging

Reviews, get directions and contact details for Holiday Inn London - Kingston South

Holiday Inn London - Kingston South

About

Welcome to the Holiday Inn London – Kingston South.Situated just 30 minutes from the heart of the Capital, London.

Story

Welcome to the Holiday Inn London – Kingston South.Situated just 30 minutes from the heart of the Capital and within easy reach of some of the world’s greatest attractions. Holiday Inn London Kingston South offers the best in the world. Nearby Kingston is one of the best Shopping areas in greater London and offers a vibrant experience teamed with culture and entertainment. Shopping in Kingston is fantastic and it is third busiest after Oxford Circus and West End.

Address: Kingston Tower, Portsmouth Rd, Long Ditton, Surbiton KT6 5QQ, UK
Phone: 020 8786 6565
ku.oc.notsgnikih@seiriuqne
State: Surrey
City: Surbiton
Zip Code: KT6 5QQ

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
The service was a little slow but it didn't spoil our night, staff were very helpful and friendly
We booked 1 night stay and were so surprised of the state of the hotel. It was clean but the shower head and pipe didn't have water pressure at all. It was dripping. I was in a rush to attend a party so I didn't have time to inform the reception right after check-in. Came back from party at nearly 12 midnight and complained about this. I was informed someone would look into it first thing in the morning. They said they couldn't offer a room as it was fully booked. We were offered another room to just shower and then return back to our room. We didn't accept the offer. Waited next morning, no one came as promised. We were furious. So, we just had breakfast and checked out. I was offered money compensation and late checkout. I will not come to that hotel again. Compared to the Premier Inn we stayed at Tolworth, this hotel room was totally rubbish. It was not a cheap room. A junior suiteRoom no 300 at £318??The view was overlooking a bunch of workshops/garages, not the Thames. Seriously, it's a rip off.nnThis is a lesson for me, I will ensure to check the hotel room before unpacking my luggage. As for this room, the shower head and hose was not working, the iron was dripping with water, the safe was not working, the coffee, tea and milk was enough only for 2 people when the occupant for the room was for 5 people. Work desk empty, not even a paper or pen was there. Not enough slippers. Only 2 was provided. 4 towels and 3 small towels was there though.nnLook elsewhere to book a suite. Pathetic state of room. Felt like I was staying in a 2 star hotel. Breakfast was a plenty but it was all cold. Bacon was half cooked.
This location is great. With covid rules in place the staff and hotel was immaculate in all areas. The room was of good size with a very comfortable bed. The bathroom is a tad bit small but I do not feel this to be a major issue. It was clean along with essentials you might need such as soap, body wash, slippers, towels and a bathrobe.nThere is parking at the rear of the hotel and its a minute walk really nothing this is free and in my opinion this was great!nThe staff were incredibly helpful, polite and not robotic. Breakfast was good and as it was sent to the room due to covid regulations it was hot upon arrival.nI stayed for 4 nights and really could not fault anything. You do have to pay extra if you want a balcony room. The only reason I gave 4 stars is due to the fact I did not use the gym. Other than that considering other hotels in the area and with parking free it is worth the while.
Room not ready and only cleaned after a request, to the most basic of standards beds changed, bins emptied. Even after the housekeeper had been in, the furniture remained dusty, the carpet had not been hoovered and the bath and sink had ‘scum’ lines. We had to complain again on the second day as the room had not been cleaned again. Always dirty bed linen in the corridors. Only 1 lift working. Some staff surly particularly the bar man. I also witnessed other guests complain about dirty rooms and rooms not ready when they should have been. £288 for a 2 night stay, not including breakfast, very poor value for money, especially having to request cleaning twice. Some of the previous occupants clothes had been left in the room which shows that housekeeping hadn’t paid any attention.
Quality business hotel and I would not hesitate to recommend. What impressed me the most though was the cafe in the lobby. I needed to ask for a special breakfast due to an accident that left me needing soft food in the short term. Nothing was too much trouble and a special request was sent to the chef. Very impressed with quality of service and the care the team went to in order to help me. A quality business hotel, but one that really does go the extra mile. Impressive.
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