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Reviews, get directions and contact details for Hilton London Metropole

Hilton London Metropole

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Just 10 minutes' walk from the West End and Oxford Street and a 10 minutes tube ride from Westfield London shopping centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. Take a stroll to Hyde Park, meet colleagues in the Executive Lounge or relax in the gym, pool or sauna.

The vibrant EDG Bar & Lounge is the perfect venue for a relaxing morning coffee or afternoon tea, international modern cuisine, signature cocktails and other premium spirits. The Whisky Lounge offers a wide collection of whiskies from around the world or dine on international cuisine at Fiamma Restaurant.

Take in London attractions like The Tower of London and the London Eye. Spend the evening watching Shakespeare at The Globe or enjoy concerts and sports events at Wembley Stadium, just a 30-minute train ride away from the Edgware Road Underground station opposite the hotel.

All Hilton London Metropole hotel rooms offer high-speed internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Free wireless internet access is available in all public areas of the hotel.

Address: 225 Edgware Rd, Paddington, London W2 1JU, UK
Phone: 020 7402 4141
State: Greater London
City: London
Zip Code: W2 1JU


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Reviews
I stay here frequently because it's close to the office. The refurbished rooms are small but good. The price fluctuates as is normal in a big city, but if it is over 250GBP you don't get value for money.nnPeople at reception are very service oriented and friendly. Breakfast is good, and the hotel bar nice.
Room OK - could be bigger but very clean. Fantastic bed. The lack of a bathrobe and slippers quite surprising. View from window terrible. The way how lifts are working.. Worse than terrible. Nice breakfast.nI had a lot of problems with payment and have to call few times and sent emails to receive money back which were charged by mistake.nOverall not bad.
If I am going to score then I will be honest. I attended the conference. Check in was easy but as I have a fear of lifts and being stuck in one so I always use the stairs. There were no easy access stairs. Why do hotels insist stairs are staff only. Anyways I was shown the stairs by a member of staff which were Fire exit stairs and It led to a set of grubby stair wells.nMy room appeared clean however there was a contact lens on the floor which has clearly been missed from the clean. Not mine as I don't wear contacts. The shower had a leak and sprayed water everywhere. I did report to reception as I checked out. The conference was very good and the food provided was very tasty. You just fell short With my room sadly
We were greeted at front desk by David, very polite and professional. Room is nice, but unfortunately, the back wall is next to lift, so lots of random noises. Room is clean and comfortable bed.
Disappointing StaynI had high expectations for Hilton, but the experience was disappointing. There was no bathroom kit, no slippers, and the rooms were uncomfortably small. The noise isolation was poor, and I could clearly hear conversations from neighboring rooms. The room service was extremely slow, taking a long time to answer calls and even longer to deliver what we requested. On top of that, the housekeeping didn’t clean the rooms properly—they simply organized the beds and left everything else untouched. The most shocking part? We saw a rat running around on our floor—definitely not what you’d expect from a hotel. Overall, it was not worth
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