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Reviews, get directions and contact details for Highfield House Hotel

Highfield House Hotel
Address: 119 Highfield Ln, Southampton SO17 1AQ, UK
Phone: 023 8055 4223
State: Southampton
City: Southampton
Zip Code: SO17 1AQ

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I checked in late, the night porter was very friendly and helpful! The room was a bit cold for my liking when I arrived and the heating appeared to be off. I was warm enough under the duvet though! Breakfast was well varied, with continental and hot options all available. Very reasonable price for it too. Would happily stay here again.
8 years ago (20-11-2017)
Not the most modern or roomy of places but it is clean and tidy with good car parking. The huge bonus is the free mobile phone in the room for visitors which you can take out and use to guide yoi round the city. Brilliant!
7 years ago (26-02-2018)
We stayed here for new years eve, the receptionist was a lovely quirky lady and very welcoming. The hotel is more dated than the photos show. Our room (39) was very cold and drafty, the decor very dated and the bathroom wasn't very nice, shower was pathetic and the bath really old and stained there was mould around the bathroom window also and it smelled damp. Probably because the extractor fan didn't work. It was OK for £48 but that didn't include breakfast. The drinks list stated you could obtain them from reception but in fact my partner has to go next door to the neighbouring bar to get a drink. We probably wouldn't stay again.
8 years ago (02-01-2018)
Having booked a family room we turned up at the hotel to find we had been given 2 rooms on separate floors. With a 2 year old and a 7 year old who is autistic this was not ideal. The girl on reception did everything she could to try and resolve the situation, then a man came along and basically told us there was nothing he could do and to take it or leave it. At this point we asked if we could have a spare single mattress to put on the floor to which his reply was a very rude no. I accept that these thing happen but this blokes attitude towards me and my other half was appalling. Safe to say I will not be returning or recommending this hotel to anyone.
7 years ago (12-02-2018)
Staff are generally friendly but ultimately often unhelpful. The rooms are decent, although varying in quality (the bathroom, in particular, can vary a lot in quality). I had water pressure issues when staying on the top floor. WiFi is also spotty if you are on a high floor, otherwise fine. Breakfast is pretty good, although relatively expensive. All in all, a decent place to stay for business or short stops, but less so for pleasure.
8 years ago (18-12-2017)
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