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Premier Inn Southampton City Centre

  1. Southampton
  2. Southampton Lodging

Reviews, get directions and contact details for Premier Inn Southampton City Centre

Premier Inn Southampton City Centre
Address: 6 New Rd, Southampton SO14 0AB, UK
Phone: 0871 527 9000
State: Southampton
City: Southampton
Zip Code: SO14 0AB

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Stayed here the night before our cruise. perfect distance to shops, restaurants, train station and cruise terminal. Breakfast nice, rooms great size only issue we had was Aircon wasn't working but we had a large fan in our room and it was packed when checking out with all other cruisers staying in same hotel. Highly recommend will stay here again for our next visit to Southampton
I’ve stayed here a few times now as I work for one of the cruise liners based in Southampton. I have never had a bad experience here.nnNice to always see the same friendly staff too. Sara at evening dinner says ‘welcome back’ and is so friendly and provides excellent customer service. It really is a pleasure to be served by her each time I come.nI was late for dinner last night but she made sure I was able to get something and even though it was a takeaway I could eat it at the table.
Rooms a little bit tired but clean and functional. Arrived and went straight to dinner, the service from the duty manager Sara was exceptional!! Absolutely made our visit. Sara is one of the most attentive and kind restaurant staff I have met.
From the moment we arrived we were greeted with very friendly hotel staff who checked us in promptly. They were organised and everything went smoothly. We opted to eat in the restaurant and on arrival, the same lady that checked us in was waiting for us and remembered us and my little boy. She had tables waiting and then waited us on all evening. It’s clear the staff have to be a jack of all trades working here and have to chop and change throughout their shift to accommodate. She was polite and friendly and looked after us for our whole meal, nothing was too hard. Breakfast was the same, a friendly face greet us at the door and was very accommodating throughout. Overall, we had a lovely stay, we always stay in premier inn but this is one that stands out for service.nThe only issue was had was parking, on arrival 5pm there were 2 spaces left, luckily me and others in our party were able to get them. However, the space we got was very tight and difficult to park as the car park is so small for the size of the hotel. It’s also used as a public car park and is not only for hotel guests, there are no other car parks nearby, so if you’re travelling with a lot of gear like we were with a toddler, if you don’t get a space you could be stuck having to park miles away. The car park needs to be for hotel guests only. I’d also make a note that you’re only given one key card, so for us as a family of three, it wasn’t really enough. My husband had to run down to the car which he’d need to use the key card for as it’s all fobs to get in and out of the lift etc, which meant he had to take our only card that was in the mains socket as you come in the door of the room. This meant that for the 15 minutes he was going back to the car, I was sat in complete darkness in the room and had access to nothing.
Rooms are basic. Just what we needed as only used this to sleep the night while we travelled to Marwell zoo.nAir con didn't work. And with no bathroom window. If you have a bath or a shower the room gets uncomfortably hot !! Windows have safety limit on how much you can open them which is fine. But when you've got no other source of fresh air it's not nice.nBeds were comfy. Bathroom was mostly clean but bathtub clearly hadn't been cleaned properly.nFor the one night we stayed it was fine but I'd not like to stay any longer. Outside of the hotel looks quite rough and the area I didn't want to explore.nnFood and service in the restaurant was great, especially for the money.
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