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Reviews, get directions and contact details for Halifax

"Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.To find out what accessibility services are available in your local branch, search for it in our branch finder."
Address: 28 Bridge St, Stratford-upon-Avon CV37 6AD, UK
State: Warwickshire
City: Stratford-upon-Avon
Zip Code: CV37 6AD


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Reviews
Needed help cashing a cheque today. Was supported by an extremely attentive and helpful member of staff, who showed me through the process. I also needed to change my pin and was given the option to get this sorted in store as opposed to just being told to use the app/online customer service like some branches push for. Great, friendly customer service and miles easier than using online banking/customer support lines that take hours to sort the most basic of tasks.
Absolutely could not believe it.Staff could not help me. Told me to ring someone up,,,,This Bank has gone down big time.And Opening Hours not good. Used to be a brilliant Bank & very helpful not any more, Very Sad
Appalling service. Had to wait for ages while the counter staff chatted. One seemed to be fiddling around while the other served customers slowly, you would have thought both would get the queue down. Requested a transfer for a house purchase and was assured payment would be on time. The payment was never made, deadline missed, solicitors angry and no one would pick up the phone. Avoid at all costs. If you're with Halifax choose another branch. We've been banking with Halifax for years and when we needed them most they let us down. Awful experience. Fortunately online support and another branch came through for us. Halifax you need to sort Stratford out!
Service is absolutely dire - the difficulty in opening an account for my father with a power of attorney was so involved I finally decided to go elsewhere. I had already opened accounts at the Coventry and Santander, a process at both was a smooth as silk - the Halifax kept asking for additional proof of residence for my father, who is 91, a copy of an invoice from the care home and letter undated confirming he resided there was not enough. So after 4 attempts I decided that enough was enough and decided to go elsewhere. if I could give a minus score I would as 1 star is way too high.
Don't care and won't take ownership of a problem. Possibly the worst branch I've dealt with in many years. Staff have pasted on smiles with an overall view on life of "don't care, it's someone else's problem." Told information completely different to telephone banking and when requesting call backs they simply don't happen.
doesnt have convenient opening times for anyone
Can only agree with the opening hours, not good. Seem to me they just want you to move to telephone/online banking.
Not open on a Saturday morning? No sign on the window to say open ending times either. Unable to pay and cash savings in and cannot do this in the week as I’m working. No longer the service provided a few years ago
Not very impressed with my very brief encounter with this bank. All I needed was a £10 note changing as I needed £1 for the car park outside however they refused to do this on the basis that I was not a customer at their bank.
Change the times online says your open sat but your not waisted my time
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