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FW Homestores

  1. Caerphilly
  2. Caerphilly Store

Reviews, get directions and contact details for FW Homestores

FW Homestores
"A UK family owned business, FW Homestores began in 1993 with a mission to bring together all things interior design, offering more than just furniture.Our founder, Vicky Ward, channels her passion for interior design by carefully selecting each new product range ensuring that we are delivering the most stylish and on trend designs everyday.Our huge stores allow you to furnish your home from top to toe in a variety of styles and themes from Scandinavian to Industrial and extravagant to understated.With 25 years of experience behind us, we take pride in our ethos to offer you designer led, high quality furniture with great price tags."
Address: Unit 6, Gallagher Retail Park, Caerphilly CF83 3NL, UK
Phone: 029 2088 4360
State: Caerphilly
City: Caerphilly
Zip Code: CF83 3NL

opening times

Monday: 9:30 AM – 8:00 PM
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

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Reviews
It is lovely that you can walk around the store without being harassed all the time, the staff were polite and knowledgeable who went the extra mile carrying chairs around the store to check that they were compatible with the dining table. Thank you Martyn for your help. The price and quality are superb, keep up the good work.
Very pleasant staff member served us, very helpful and knew everything about the item we bought. Explained everything fully. First time we have shopped here and would definately recommend to family and friends.
First time visiting the store - not sure I will be back anytime soon. Upon arriving at the store we noticed there was a sale, after trying out some dining tables and chairs we approached a member of staff to pull out the extension on one of the tables after the salesman did this he continued to stand there while i was discussing the product features with my partner and made the comment “I’ll leave you two bicker it out” which was inappropriate and rude. Anyway we proceeded to look at other tables testing our chairs matching up products and were being watched as we were trying out different chairs with the tables - I definitely felt a little pressured to buy. We finally settled on just a table given the heavy discounts and were told delivery was going to be 6-8 weeks ok no problem then he said more likely 8 weeks, however upon arriving home we decided to look for chairs to match what we wanted. During this time I found the table for over £200 cheaper - and chairs were almost half the price each, that I could get within 5 days of purchasing. Even the original retail price that’s advertised at the store is considerably higher than those products from other stores. So it’s safe to say I am very glad I did some research after purchasing and managed to cancel my order. Always research before buying, it’ll save you the hassle of cancelling the order.
Great experience at Caerphilly store today, Paul was very helpful, knowledgeable, and personable. Stress free ordering and great price. Highly recommend.
We thought its a great store lots of products for day to day life from cupboards,beds tables sofas On our arrival the sales person martin was very helpful Please look around and if you need any help please ask
From ordering to taking delivery of our furniture, the service was excellent. Martin who dealt with us was very knowledgeable and professional. We went to the store to thank Martin and purchased another item of furniture. Again excellent service.
Lovely service from James in Caerphilly branch. Got the settee of my choice and can't wait for it to be delivered.
Shocking service from this company. My 81 year old relative purchased a suite on 6th January 22. It finally arrived 4th May 22! She paid over £3k for this suite and a fee to have it delivered and put together. She had the recliner extended and leant over to pick something up , whereby the chair toppled over. She lives alone and could have been trapped there for some time. It really shook her up. After contacting the store, I was told to email the service department. How would she email the service department when she doesn't have email. I am fuming that they didn't try to sort it for her. Their attitude seems to be we've had your money, now on your way! I would never buy a single item again from this overpriced store!
My experlence in Homestores Caerphilly was very pleasant, I wasn't followed around by a salesman. It was a very relaxed. The salesman done everything he could to help me he was very professional and polite.my experience in store made me confident enough to purchase my suite on the day. The quality and choice of furniture is excellent. I would recommend this store to anyone wishing to purchase new furniture there. The quality choice and service is excellent what more could you want.
Great showroom, helpful staff - no pressure selling.
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