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Reviews, get directions and contact details for Frankie & Benny's

Frankie & Benny's
Address: Lakeside Leisure Park, W Thurrock Way, Grays RM20 3WE, UK
Phone: 01708 252551
State: Essex
City: Grays
Zip Code: RM20 3WE

opening times

Monday: 8:00 AM – 11:00 PM
Tuesday: 8:00 AM – 11:00 PM
Wednesday: 8:00 AM – 11:00 PM
Thursday: 8:00 AM – 11:00 PM
Friday: 8:00 AM – 11:00 PM
Saturday: 8:00 AM – 11:00 PM
Sunday: 8:00 AM – 10:30 PM


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Reviews
Toilets were beyond disgusting. Water and toilet roll everywhere and blocking the toilets. Poo on the walls too. The shift manager did nothing to rectify this when told either. Was brought my dinner with extras in that I hadn’t asked for, or liked. The waiter was prompt and dinner served in a timely manor. The waiter also refunded my main meal due to their error. This would have been a 1* had it not been for him.
7 years ago (31-03-2018)
We visit this restaurant around once a week. The staff really make this place, without them it wouldn't be the same. They make us feel so welcome every time, especially Edson and Ollie. Food is always good and wine is always flowing. Toilets could do with a re-vamp though!
7 years ago (01-04-2018)
Nice casual Italian /American style cuisine Vegan and vegetarian dishes available. Very popular for families and birthdays gathering. Foodwise portions are generous and tasty. Have a bar if you only want a drink or while you await for your table. Reservations are not necessary, however it would be advised for a big group or on a weekend.
7 years ago (11-01-2018)
Been here many times but service was shocking. Waited almost an hour and a half and all we got was drinks and a starter. It was a weekday and not particularly busy. We walked out without getting a main course and management didn't even offer an explanation. I shared the flatbread which was advertised as being for 2/3 for nearly £9.00. Barely enough for 1 and totally not worth the cost. Totally ruined our evening and mood. Will not be going here again. Not even worthy of one star.
7 years ago (04-02-2018)
We brought a wowher offer and had a two course meal here the starters we had was very nice and the mixed grill that my husband ordered was very nice too the roast chicken that I ordered was ok we noticed that the sevice was very slow when we wanted to order that was probably because we had a voucher other then that we had a nice time.
7 years ago (03-04-2018)
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