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Evans Cycles - Waterloo Cut

  1. London
  2. Bushey Bicycle Store
  3. Southwark Bicycle Store

Reviews, get directions and contact details for Evans Cycles - Waterloo Cut

Evans Cycles - Waterloo Cut
Address: 77-81 The Cut, Waterloo, London SE1 8LL, UK
Phone: 020 7928 4785
State: Greater London
City: London
Zip Code: SE1 8LL

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Not Bad - but not amazing either. Has all the main things and you can price match which is always good. Nothing amazing to shout about. Good location for when you need spares straight away (if you working in this area of course).
8 years ago (12-04-2018)
Very poor customer service. It’s a very average shop. If you are serious about cycling I would advice to go at Cycle Surgery or another shop. Much better service. Extremely disappointed by Evan Cycle
8 years ago (23-03-2018)
Phone line is either busy or there is no one answering. How are you supposed to serve your customers if you don't pickup?!? Sort it out by employing more staff! /EDIT Now someone blatantly hangs up. Great customer focus. AVOID like a plague!
8 years ago (03-04-2018)
Came in a few days ago to get a new saddle as previous (not bought at Evans) had broken. Got a much better one, and they fitted it for free, and adjusted it a few minutes later when I came back cos it needed fine-tuning. Came back today (to pick up old saddle after I realised it was still under guarantee) and showed them some rubber had come off a pedal. They gave me a new pair for nothing and fitted them for nothing too. Very impressive. I want to make a point about these complainy reviews. At a guess these are professionals who do not suffer fools gladly, bully their underlings at the office and expect grovelling when they snap their fingers. Staff can't possibly be responsible for stock, which will certainly be controlled centrally, there's no way they would hire mechanics who don't know their job, especially not at a prime location like this. And if you come in at the busiest time of day and have to wait, come at a less busy time. I also find the idea of the staff being rude hard to believe. Practically no staff in any shop is rude these days unless they own it. They'd be out on their ear otherwise. I wonder if someone didn't come through the door already grumpy... this is not really about Evans; I doubt they are much better or worse than any other bike shop. But they can't be as bad as the one-starrers say.
8 years ago (22-02-2018)
These guys are great. Superb customer service and very knowledgeable. Special shout out to Coran who today helped fix my Brompton and show me how to take the back wheel off.
9 years ago (30-01-2018)
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