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Cycles UK Greenwich

  1. London
  2. Bushey Bicycle Store

Reviews, get directions and contact details for Cycles UK Greenwich

Cycles UK Greenwich
Address: 135 Creek Rd, London SE8 3BU, UK
Phone: 020 8692 3148
State: Greater London
City: London
Zip Code: SE8 3BU

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
What an amazing experience. My bike had it’s handlebars stolen and gears and brake cables cut whilst I left it for a few hours at Canada Water station. Managed to recover it on the bus and called into Cycles Uk. The assistant was incredibly helpful and said he would keep the price down and try to do asap. Unbelievably I got a call 2 hours later to say it was fixed and £100 cheaper than originally quoted. Thanks so much. Not sure who I dealt with but if anyone at Cycles reads this you can track it back to him using the pink receipt number 177144
Only went in to the shop to understand what frame size would be best for me but Jon took the time to answer any question I had about a variety of bikes, their design, the price ranges, the quality differentials, the points of diminishing returns etc... there's really nothing Jon doesn't know about bikes - cars too if you want a sideline chat. Dan was also very welcoming and I ended up turning that quick visit into about 45 minutes of good chat and came out with a much better understanding of what bike I need and the best way to service it. Couldn't recommend them highly enough.
Customer service should be improved. Update: After leaving this review I was contacted by the company and was offered a sincere apologies. My bike was ready next day. We had a good chat with the owner/manager, he was very sorry about the delay. They also offered me a free service in 6 month. It was very unpleasant to wait such a long time for repair, but I hope it was just me unlucky. So I'm raising the review from 1 to 4 stars. I bought a bike from cycleUK, and after 2 rides a rear derailleur completely failed. I brought the bike for repair into Greenwich branch almost 2 months ago, and I haven't seen my bike since then.. I called multiple times to their branch and they always "chasing" Specialized. Promising to call me be back next day with update, but never call.. I understand that you are probably very busy. But this doesn't mean that you should ignore and lie to your customer.
I have bought Trek road bike. The staff are overall friendly apart from one member of staff who seemed annoyed when asked for advice . I mentioned few times I will use my bike for long commute to work 5 days a week. First day got stuck in clipless pedals as they were set maximum tight. Had problems with falling down saddle as there was no grease. Bottom bracket making lots of noise due to lack of any grease/lubricant. Unfortunately I can't say I'm happy with the service and won't be coming back for any maintenance/repairs. Got it finally working in my local bike store, guys did a brilliant job.
Outstanding service. Brought in a bike recently purchased from another shop to fix a build problem. Extremely helpful with the issue, actually found fixed another that I wouldn't have noticed for some time. Can't recommend enough,; I'll be bringing my business here from now on.
Recently went into the shop, stood there with idling staff but no one greets. Asked for a bike with a “budget” £550 and was told they don’t sell bikes at that price. But when I checked their online shop there are quite a few decent choices. Not sure if the staff knew about their own online store. Prepared to spend £900+ here to be welcomed.
While riding to Charlton a few days ago I got as far as Greenwich when my handlebar suddenly snapped. Fortunately I was at traffic lights and they snapped as I was about to ride off. If I'd been riding at speed when this freakish incident occurred this could have ended much more deleteriously. I walked back home the 3 or so miles to Peckham with the bike on my shoulder and when inside the flat had to file down part of the stem to remove the headset and then release the forks from the frame. Try as I did - and I was brutal at times - the remnants of the stem wouldn't budge and eventually I admitted defeat. A local cycle shop in Peckham is closed on Monday so using my brother's road bike visited Cycles UK in Greenwich. I was met at the door by one of the staff and explained what had happened and he asked me to wait whilst he took the fork with the recalcitrant stem to area repairs etc are carried out. I waited outside and about five minutes later the guy I initially saw opened the door with the fork and now separated stem! I was expecting to be given a quote for trying to remove the stem and instead was given back usable forks and NO CHARGE for doing this!!! Gobsmacked at such brilliant service and delighted to offer a 5 star review of Cycles UK. PS. The Chas Roberts bike that I ride daily has been neglected and left outside in all weathers since 2017 as I sleep in a MPV. It's a beautiful bike, the best I've ever ridden and unfortunately the rust is seizing up the seat stem, pedals and the frame might possibly suddenly disintegrate one day... but I hope I can get many more pleasurable miles from it before it goes to the cycle graveyard.
Great people, really helpful, know their stuff, helped me understand the voodoo science of indexing your rear derailleur..! Thanks Adam!! Proper decent bike shop with great service willing to help on the spot - a gem.
Super helpful. Even though i didn’t want to buy anything they gave me a box that I needed to send my bike to South Africa. They even helped me with padding material and sticky tape. Great service, highly recommend
Super helpful and knowledgable team. I asked about getting something done and they responded with a solution that they thought was better and less expensive
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