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Reviews, get directions and contact details for Europcar Chelmsford

Europcar Chelmsford
"Welcome to Europcar Chelmsford car rental agency!Friendly service, new cars and competitive prices are part of our daily offer.Whether you want to hire a car for business or pleasure, whether you need a car city, family or luxury car, a van or a truck, Europcar has the rental vehicle for you.Car and van hire is simplified with Europcar’s online booking on our website or app. Collecting and dropping off your vehicle has never been easier.Enjoy your ride!"
Address: 3 Montrose Road, Dukes Park Industrial Estate, Chelmsford CM2 6TE, UK
Phone: 0371 384 9984
State: Essex
City: Chelmsford
Zip Code: CM2 6TE

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

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Reviews
useless with a capital "F" three times I have had a booking through work with this branch this year and they have screwed everyone of them up by changing the booking but not notifying my company, meaning i have had to change my workshop booking for the vehicle which means I have another month with rear doors not opening or the like. if I could give 0 stars or negative I would. I'm sure some of their bookings are fine but 3 straight strikes in one year. I'd give them a miss if I was you
I went there 15 mins before they close. The guy pretended my address from the driving license is not passing their checks blah blah. He wanted utility bill, a physical one. I have all my bills on the phone, but no. Basically he didn’t want to do a good thing to someone struggling as my car died on the road today and I need to go to work. I hope one day when he needs a help, he doesn’t have to deal with someone like him. Not gonna try to use Eurocars Chelmsford again if they don’t want my money and do business.
Unprofessional!! We ordered a van few days before move, it should be with us at 9-10 a.m and they called as at 9.30 to said that we cannot rent a van!! But they are charge me £260 for deposit!!! Unbelievable!!! Definitely never come back and I will not recommend everyone!!! Edit. I am still waiting for return deposit for a car I didn’t rent!!!!
Hired a car from the Chelmsford branch for 5 days and the service was excellent. I received all of the information I needed via emails, and the staff at collection and return were professional, friendly and helpful. I would use them again.
Atrocious service. Added on erroneous charges including fake fuel charges after my rental and it took weeks to get money back after about 20 calls and emails to customer service, who constantly go back on their word. Call customer service and you are greeted by disinterested call centre staff who audibly huff and puff when you ask them to do so much as to send you an email. NEVER ever hire a car from Europcar.
No problem at all using this depot. The only minor criticism was that the load area of the hire van could have been cleaned or swept out before I picked it up but otherwise all good.
Disappointing. Booked a large van for weekend moves, the van was not ready for collection on time in the morning so Europcar dropped it off to me in the afternoon. I tried to return the van in the evening but there is no key deposit facility when the office is closed. I've lost over a days productivity as a result,
Avoid at all costs...Took delivery of a BMW which had scratches on it. I Reported them to the delivery driver who said he was aware of them. I found an additional scratch which he noted. I have since been told that the damage that was present on delivery was my fault and I would need to.pay for.
Don’t rent anything from this disgraceful company. After more than 20 happy years using Avis, I decided to try Europcar due to its location. Almost £900 for three weeks rental of a tiny Corsa but then, on return, they found a small piece of plastic dislodged under the bonnet that I hadn’t noticed. Something that could probably just be pushed back into place. But no, they charged an extra £400 to my card. And then another £40 “admin fee” for forwarding a challenged ticket from a council car park. On escalating these issues to their ‘customer service’ team, I got a template response from an unnamed person essentially just stating ‘you should have read the terms & conditions, sucker’. This all stinks of a bad company. Beware.
Various issues with marks on car and dents impossible to report, office phone just kept ringing, them after the delivery team left telling me the office held the report on them. Found something on the paper work but there were others. No spare wheel or inflation kit car was OK but getting a bit old and I know there are issues getting cars. Would I use again maybe because of delivery.
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Directions to Europcar Chelmsford with public transportation


Aldi 290 meters
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Cuton Hall Lane 370 meters
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Chelmer Village Way 480 meters
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