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Ernest Jones

  1. Swansea
  2. Swansea Jewelry Store

Reviews, get directions and contact details for Ernest Jones

Ernest Jones
Address: The Quadrant Shopping Centre, 6 Wassail Square, Swansea SA1 3QW, UK
Phone: 01792 460583
State: Swansea
City: Swansea
Zip Code: SA1 3QW

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

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Reviews
Do not use them to design your rings. I spent 7 weeks back and forth with the design team and had to walk away (£150 worse off) with nothing to show for my time and no engagement ring. They did not listen to what I wanted and produced a revolting design of what could have been a beautiful ring (it has been successfully designed by another company exactly as I wanted it). Further more when I asked them to alter parts to try and get it better, they made it worse and I lost all faith that they knew what they were doing. Also their 3D designs take 4 weeks whereas the new company did mine in 2 days. Go with local jewellers where you can meet with the design team and in person - Ernest Jones does not provide a good service for this and I am down £150 and 3 months after I got engaged I am still waiting on a ring (although now I actually have one I want and its in the process of being made so hoping only a couple of weeks longer). I don't normally post bad reviews but feel that others should be aware of the horrible experience I had before they decide on who to make their jewellery.
8 years ago (28-06-2017)
Got my Omega seamaster fully serviced here,after 15-16 years of daily wear,The watch needed quite a lot of work done as it also had some water damage,the hands were also changed all for the price of a full service,excellent value for money. Oh and a 2 year Omega guarantee,that was the icing on the cake for me. The staff are very helpful and more than happy to answer any questions! Highly recommend
8 years ago (18-03-2017)
Knowledgeable and helpful staff helpful with picking just the right item for your loved one
7 years ago (08-10-2017)
I beg everyone to check the prices online and never trust the prices and sales advert ! I bought a watch for 259 after they put a sign say 30% off and they told this discount is already applied , when came home a check online they highest price was 154 ! The invoice clearly mentioned I could return for refund . When I went the next day , there they were so rude and just ignored everything No Refund and no exchange nothing ! They just rip off people out of money ! Please check Prices Before buying from this shop ! Much much cheaper outside ! Zero customer service and explanation !
8 years ago (07-12-2016)
This is the only place in Swansea to buy Breitling & Omega
7 years ago (28-08-2017)
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