Reviews, get directions and contact details for Dreams Weston super Mare
"Our in-store teams are ready with a warm welcome and unrivalled knowledge to help you choose from our biggest-ever range of beds and bed frames, headboards, and mattresses. Our range also includes ottoman beds and divan beds.We have made it even easier for you to shop how you want with the option to book a personalised in store shopping experience. We can also help you find the perfect mattress using our exclusive Sleepmatch technology.Although Covid restrictions have ended and most of us have removed our face masks, we want to reassure you that we can still accommodate our customers who are vulnerable and those that are still a little anxious.Sleep well. Dreams."
Address: The Wyvern Centre, Marchfield Way, Weston-super-Mare BS23 3YY, UK
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Reviews
Staff member in here was great salesman but he had no real clue what he was promising me and my pregnant partner or the trouble he has caused us but we are still waiting for our 4th delivery of a bed, the staff who are selling have no clue about delivery's or stock or anything outside of you paying and as soon as you do it's not their problem we have been delivered a half bed, then no bed, then a broken bed, we shall see if we actually get our bed on the 20th, dissapointing service. It should be brand new from the factory right ?
We bought our beautiful bed from Dreams because we thought this shop could be trustable. We had to wait around a month for delivery and then we got a reject product. We got a bad bed for £800. Was not possible to build the bed because the screws was not in the right place. So it didn’t fit anywhere and we were just at the half way. We called customer service but they didn’t care they said they can give £70 refund or £100 voucher for dreams you obviosly cannot buy anything for £100 maybe a half pillow and the right parts of the bed but we have to wait an other month for it and one of them s available and hang up on us, after we called them again the other one would give us full refund if we give back the bed but still we need to wait even for that. We even went to the shop where we bought it but they said that unfortunately they cannot do anything about it we only have to call customer service what buy the way you definitely need to wait for half an hour. Disgusting, very very bad experience I hope I can help to others… I attach some picture what they say it’s brand new but looks used.. yeh I don’t know how to attach pictures
I was missed sold a mattress I wasn’t told it needed to be turned every week and after one month turned every month there after also it was not the mattress I tried in the store,had I been told this I would no off purchased the mattress I only found this out by reading all the information pack, I am81yers old and registered disabled so hopefully you will understand my problem.
A very thorough appraisal of our needs, conducted by Andrew with a very gentle sales technique, now for the testing zzzzz
We went to look at bed frames and bases and Jonathan the store manager was incredibly helpful. He gave us lots of his time and giving us the pros and cons of a variety of beds. There was absolutely no ‘hard sell’ or push towards the higher end priced products. We were given plenty of time to digest the information and left the store for a while to do so, before coming back and placing our order. Jonathan was polite, professional and incredibly helpful throughout. There wasn’t any salesman ‘waiting to pounce’ as soon as you walked in. All very relaxed and an enjoyable experience all round. Delivery time was very good too! Can’t wait for the bed to come now - just need to get the paint brush out first!
A huge Thankyou to Andy for professionalism & to the awesome delivery gents.. mattress was delivered yesterday… much appreciated… Had a great sleep last night… kind regards Eloise Nezar
Very helpful and knowledgeable staff. Company have a policy of only delivering to home, I wanted to arrange a Web only purchase delivered to store but that is not possible. Stock for collection in store is quite limited, although the range of beds and mattresses on display is quite extensive. Decent disabled parking and access.
We had a good experience here. In desperate need of a new bed and mattress. Andy gave us his time and advice. The only problem is the wait....6 to 8 weeks delivery. But due to covid we understand.
Fantastic experience -Andrew couldn’t be more helpful : he spent time with us to make sure we bought the correct products tailor made to us : Couldn’t recommend Andrew highly enough
Directions to Dreams Weston super Mare with public transportation
Buttermere Road
260 meters
3
Yeo Close
270 meters
3
Winterstoke Road Garages
280 meters
51
Asda Store
290 meters
3
Holms Road
330 meters
3
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