Dr R S Lloyd - Weeping Cross Health Centre

Reviews, get directions and contact details for Dr R S Lloyd - Weeping Cross Health Centre

Address: Bodmin Ave, Stafford ST17 0EG, UK

Phone: 01785 662505

Website

State: Staffordshire

City: Stafford

Zip Code: ST17 0EG

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

Similar places near

Mirror Mirror Medical Aesthetics Ltd. 2 km

Dr R S Lloyd - Beaconside Health Centre 2 km

The Wolverhampton Road Surgery 3 km Don't bother..! You will probably end up worse off then when you started thi is by fa...

Dr J M Spiers - Millbank Surgery 3 km

Castlefields Surgery 4 km I have been with Castlefields Surgery for a good while now. Also I am proud to say w...

Dr C McCosh 4 km Always an immediate response and tells it straight 😊 Charlie

Dr H Wagner - Dr R M Beal & Partners 4 km

Stafford Health and Wellbeing Centre 4 km Can't for the life of me book an appointment over the phone. They told me to call at ...

Dr C N Barnes - Holmcroft Surgery 5 km haveing a problem getting to see a doctor. why is it going to take over a week to se...

Hazeldene House Surgery 5 km Generally I would not write a review but feel strongly that some comments are more th...

Penkridge Medical Practice 8 km Apart from a couple of GP's I found this practice quite unfriendly. Reception staff n...

Dr T Westwood 12 km

Wheaton Aston Surgery 13 km Very good surgery they do their very best to help everyone.

The Crown Surgery 14 km Professionally run surgery. Staff always helpful, kind and considerate.

Dr A J Husselbee - Brewood Medical Practice 14 km I would give it zero stars if I could. Rung to make an appointment 10 people in the q...

Brewood Medical Practice 14 km This medical practice has new and modern facilities, plenty of parking available and ...

Staffordshire Doctors Urgent Care Ltd 23 km

Staffordshire University Student Health Service

Staffordshire University Student Health Serv... 25 km

Reviews

I have been unwell for the last week due to being without essential medicines that I have been taking for 12 years. This due to yet another failure of the Practice to facilitate my repeat prescription. This happens most months when I am in desperate need of my medications: every month it is a battle with them to complete a simple procedure effectively. Indeed, they are so incompetent I am beginning to wonder if they are being deliberately obstructive! Of course I complain again and again...perhaps this is why they are so inept. Sign on with this practice at your peril: they are absolutely dreadful. Would have given 0 stars or a negative rating if I could...

My husband came back from the doctors after seeing Nurse Beki Collier and he was so impressed how she listened and acted on his health problems. I have seen her twice this month and she was so professional, easy to talk to and I came away feeling a lot better than I went in. My health problem was sorted so quickly. Thank you.

Experience getting an appointment is terrible - had to wait up to an hour on hold in the past and when through to someone they rush you along. Update - went in for my 10:10 appointment was told to come a few minutes early to fill in patient forms arrived at 10am checked in and waited in a que to get my form - supervisor at the window when I returned my form said I was now late for my appointment and that she had been on the desk the entire time - she was not the person that got me my forms and was very rude. Not expected when I’m just trying to get to appointment I appreciate it being busy however I was here 10 minutes before my appointment to give extra time, I cannot help it if there is a que. Shocking.

Worst service imaginable. Every single time I call at 8am for an appointment I only get an engaged tone for 20 - 30 minutes non stop. sometimes it rings but then I get cut off after listening to the tedious intro. When I dop finally get through, I get told there are no appointments left, and to call back at 12pm. If I call back at 12pm, it's the exact same scenario. This surgery is scamming its patients. I remember a time when we used to queue in person and you would see at least around 100 people pass through the doors and queue for as many as 5 doctors on duty. Now, they seem to have all of about 20 appointments or so - judging by the phone situation. This situation has been like this for quite a few years now - I have suggested they introduce a phone system with a caller queue as that might give us all a fairer chance of getting through but they won't do it. I am now looking to find another surgery after 50 years with this one. Avoid this place like the plague - totally inept.

You know what?  It REALLY upsets me everytime I check for the phone number that MY doctors has such a bad review score.  Whats wrong with you people?  They are helping you!!  All the girls in the office, all the doctors I've seen all the nurses are lovely.  I won't have a bad word said against them, they even went above and beyond for me during covid. I dont even know why Doctors are being reviewed to be honest, but, as the grumpy brigade have clearly been on here I feel the need to stand up for them. I feel lucky to have had them as my Doctors for thirty seven years.

You have 2 exceptional staff members at Beaconside HC which certainly should get recognition for their excellent customer care.  These 2 staff members go above & beyond to help the patient & I felt compelled to put a comment about their professional attitude & assistance. Michelle Atkinson & Zoe Hadley thank you for all you both do & I personally appreciate all of the help you have both given to my family & myself Thank you got all you do Hilary Lotinga

In agreement with some of the other reviews here of how poorly managed this surgery has become. I was given a window for a telephone appointment between 1pm and 3.30pm. I use my phone for work purposes and missed the call at 14.32. I rang the surgery immediately to tell them I think I'd missed my appointment and could the doctor please ring back, to which I was told I hadn't missed the call and I was next in the queue. I waited until 4pm for a call. I rang the surgery back to be told the doctor had left the surgery and there was a cross through my name. I now have to wait another 10 days for a reschedule. Appalling.

Really poor communication, no follow up letter on x-Ray, always a fight to get an appointment. I find it outrageous that for such a massive catchment area we have one GP surgery and the GP’s rotate between another surgery too. Used to be decent about 5 years ago, gone really downhill.

If & when you can get to see a Doctor, I would say the place is great, however there in lays the problem.  The booking system is appalling.  You have a slot to ring in the morning or afternoon for appointments & the line is just permanently busy.  You can't wait/queue, you have to try to keep ringing back.   Between my wife & I we jointly tried 237 times one morning.   This is ridiculous in this day and age, they appear to have a single telephone line without a queuing system.   I get very little time to make calls generally due to work, so in the end I just give up.

Difficult to get through on the phone. They cancelled one of my appointments without a reason and asked me to rearrange it. Upon ringing to re-book it I was told they were fully booked throughout May and wouldn't book me in for June unless I called back on or after 13th May. Very frustrating.

Comment on this business

Map, Satellite View
Street View

Dr R S Lloyd - Weeping Cross Health Centre map

Directions to Dr R S Lloyd - Weeping Cross Health Centre with public transportation

Shops 10 meters

826

St Austell Close 180 meters

826

Hartland Avenue 270 meters

826

Knowle Road 320 meters

817A

Baswich Lane 340 meters