Reviews, get directions and contact details for DFS Southampton
"No matter what's your thing, find your perfect sofa at our DFS Southampton furniture store. Here at DFS, we have over 45 years of experience and expertise in making high quality and stylish sofas. We provide the biggest range of sofas in the country, so why not come along to our DFS Southampton store and find your thing. So whether it's a leather sofa, corner sofa, recliner sofa or sofa bed, you'll find your perfect sofa at DFS Southampton. If you're looking for other items such as; beds, mattresses, dining room furniture you can browse our website."
Address: Hedge End Retail Park, Charles Watts Way, Hedge End, Southampton SO30 4RT, UK
Just purchased a new sofa, in store was extremely helpful and polite.nOnly had to wait 4 weeks and delivered in time at a time that suited me.nThe delivery guys were so nice, chatty and set up my sofa highly recommend.
Delivery was good. But after only 12 months.nThe springs came off. Over the last 12 months, it has been repaired 5 times. They have replaced the cushion once replaced the springs twice. Repositioned the spring mounting brackets. Strapped up the springs. But it keeps falling apart.nI think it's not built right or to a poor standard.
I am beyond angry with DFS Southampton Hedge End Retail Park. I ordered a sofa and specifically asked if it would fit through the main door. The staff assured me it would, as they would deliver it in parts. However, when the delivery team arrived, they refused to bring it into our lounge. To make matters worse, they kept 20% of the charge even though the sale didn't happen. This is absolutely outrageous and unacceptable service.nnThe manager was incredibly rude and sarcastic, making the entire experience even more infuriating. I will never recommend dealing with these people. If I could give DFS a negative rating, I would. This is how they scam customers—by blatantly lying. Don't trust them, and save yourself the frustration. Avoid DFS at all costs.
After emails and calls to see if I could change my sofa to a upright back, which i was willing to pay to have it changed instead of a scatter back, which is awful and uncomfortable, the worse thing I have ever sat on on, you may as well sit on a park bench. I was told at first yes of course this can be done , then to be told you don't make it anymore, I have just seen one apart from the studs on the arms exactly like the one I have on your website, Very dissatisfied with your service and will definitely not waste my money on your products ever again. Or recommend you company to anyone.
I recently had the pleasure of visiting the DFS store, and I must say, it was extraordinary experience from the start to finish. From the moment I walked through the doors, I was greeted by warm and friendly Mira who is one of staff member who make me feel instantly comfortable also she takes her time to help me find right sofa . I was very happy everything was sorted smoothly and in professional manner . I cannot recommend The DFS store highly enough . The exceptional staff and remarkable experience. Thank you all
Directions to DFS Southampton with public transportation
Goodlands Vale
270 meters
3
X4
Hedge End Superstores
470 meters
14
26
3
MV4
X4
X9
X9A
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