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Costa Coffee

  1. Matlock
  2. Matlock Cafe

Reviews, get directions and contact details for Costa Coffee

Costa Coffee
Address: Unit A9, Crown Square, Matlock DE4 3AT, UK
Phone: 01629 593722
State: Derbyshire
City: Matlock
Zip Code: DE4 3AT

opening times

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 7:30 AM – 6:00 PM

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Reviews
it was 5pm they were closing at 6pm so we're clearing up, largezarra losed off understandably to get cleared and mopped, cleaned away ready for closing. only complaint was air conditioning is far too high, only tables available were right underneath it, I was perished. Nice cakes, nice lattes...find costa has gone quite expensive though...4.25 for a slice of carrot cake I guess it's expensive everywhere now though. Parking: parking is in Matlock, not actually at Costa itself. Wheelchair accessibility: there are 2 entrances both with a step so not ideal for wheelchair access, there are tables and chairs outside so on a hot sunny day not a problem.
Simple order….Latte with Caramel shot and a pot of Earl Grey. Order taken by Tasha M ok. The Barista… well embarista! Muttering under her breath, not another tea. Lady before had also ordered a pot of tea…no tea pots available….think there were in 5 other customers in! I jokingly said “I could have brought one from home”….not any acknowledgement whatsoever. She did latte, placed it on the tray…”has it got the caramel shot”? Checked receipt…Big sigh shot added. “I’ll bring the drinks over” she said. They arrived and tea was English breakfast! I take it back “what’s wrong with it” …harshly said. “It should be Earl Grey”….no sorry … just a “leave it there and I’ll bring it over”. Attitude is everything and sadly this was an epic fail Mr Costa!
Great little costa in the high street quick friendly service great coffee as always Shelly was keeping the tables clean and ready for the next customers would recommend a stop if your in need of a coffee or snackFood: 5/5
Was shocked to pay £7.60 for 2 small cappuccinos, thankfully I found another place 2 minutes walk away called bod £3.20 instead of £3.80 for the same sort of coffee and far nicer. This costa store has a peculiar layout although the staff were friendly.Service: 5/5
Staff are super friendly and patient . Cosy atmosphere overlooking the the main Matlock roundabout. A 40m parking is nearby or park at Marks and Spencers for a settled experience.Food: 5/5
Really friendly staff that make a great drink. Always have lots of vegan options. Really nice welcoming and comfy seats and relaxed atmosphereFood: 5/5
Lovely staff. Our favourite place to sit in for a coffee. My daughter loves the cakes and biscuits here. She loves the smoothies/iced smoothies. Always tip, staff deserve it they work hard to make you happy. They Have a great range at great price.
Not too bad and despite us turning up at 5pm closing at 5.30pm - the staff were helpful. However, the girl was putting the cakes away which dropped on to the floor. Instead of throwing them away she put them back into a large Tupperware box. Not very hygienic. Overall, nice location and drinks were okay. If we hadn’t have seen the cake saga we would have voted higher.
Understand it’s very busy but we were in front of the queue and the lady behind got served first. Don’t understand why, but seems a bit pathetic. The drink was disgusting too. Only half filled. Pointless visit.Service: 1/5
Visited mid morning in June on a Monday and it was fairly quiet. Only 1 person in queue so had a quick chat with "mature" lady behind counter. She was super friendly and very pleasant to talk to. Shared a joke and she really made the visit a positive experience. Toilets were clean too. Other Costas could learn a thing or two.Service: 5/5
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