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Reviews, get directions and contact details for Copthorne Hotel Manchester

Copthorne Hotel Manchester

About

The Copthorne Hotel Manchester is situated in a picturesque location overlooking the waterfront and offers convenient access to the city centre. This hotel is popular for its customer service, modern facilities and the warm welcome that guests receive.

Address: Clippers Quay, Salford Quays, Manchester M50 3SN, UK
Phone: 0161 873 7321
State: Greater Manchester
City: Manchester
Zip Code: M50 3SN

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I have previously stayed at The Copthorne Salford Quays and have enjoyed my stay both times. The room/bathroom was very clean. I loved the fact that there was a fridge in the room. The bed was very comfortable and when it came to going to sleep it was very quiet. So no problem getting to sleep. Last time I stayed you were given a card to put on your door so that you could order this to be delivered to your room. This time no card so I decided to visit the restaurant for breakfast. Plenty of choices, however, there was no vegetarian sausage at all. I must admit that it was disappointing, however it didn’t spoil the overall meal. I would definitely come back again.
Convenient location and great view from window. Room was large, bed comfortable and clean. Furniture way past its best, bathroom old-fashioned and tired and carpet badly marked. If this hotel had been marketed as a budget one, we wouldn't have been disappointment due to its high star rating.
Very comfortable stay in a great location. Grabbed a burger one evening and surprised by how good it was.nnRooms are a bit dated and could do with some TLC however overall, for the reasonable price, free car parking and great location, a great stay.
This hotel is close to transportation and is walkable. There is a supermarket across the street. There is a restaurant on site, and the meals are tasty and reasonably priced. The staff is friendly and approachable. The only downside is that there is no air conditioning in the rooms and no airport shuttle. Additionally, there is a fee for early check-in. Great for solo travel.
Location wise, it couldn't be better. Parking when we arrived was plentiful and free to guests as long as you were logged in.nnThe hotel public spaces are good, but on this weekend, the heat was the main concern, due to noise abatement doors had to remain shut in dining room and conference areas but air-conditioning wasn't working well enough if at all. Many people reported feeling unwell due to the heat and smell in the conference areas. Water was supplied for water bottles, but replenishment of glasses for use was poor.nnThe hotel feels tired in the rooms, lack of electrical sockets an extension lead was supplied after a day, a fan was supplied to keep air moving, but we had nowhere to plug it easily Some rooms were missing sink plugs, and bedside lights seem to be one per room. Our shower worked but most of our friends had poorly working showers and the couple who had to share a bed no twin available despite booking found themselves with no shower or bath for the last night as the stopcock was needed to stop the flow from the broken shower. No room was available for swapping although a 30% discount was mentioned.nnThe key card entry system to the rooms was very poor, and we spent a lot of time getting to the room only to find we couldn't get in and traipsing back to reception to get revalidated. We know not to keep keys next to phones, credit cards, and magnets, and I kept mine in an RFID case, but still, it failed. Staff were very patient in explaining how to use the cards, and we were patient letting them despite our experience. The one thing that took more than 24 hours for a more knowledgeable member of staff to explain was that if one key card was faulty and they reset it, the other card was cancelled automatically. Once we were given 2 new cards, the problem ceased hurrah. Please especially thank the night staff for their patience in assisting people via a master card over and over again.nnAs usual, communication is the key in this case, very much , so please can the manager ensure that all reception staff are aware of this to save their own legs, too.
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