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Cliffhanger Cafe

  1. Christchurch
  2. Highcliffe Food

Reviews, get directions and contact details for Cliffhanger Cafe

Cliffhanger Cafe
Address: Waterford Rd, Highcliffe, Christchurch BH23 5JA, UK
Phone: 01425 278058
State: Dorset
City: Christchurch
Zip Code: BH23 5JA

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 6:00 PM

Update Info

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Reviews
This lovely restaurant has stunning views. The food was very good - it isn't typical seaside fish and chips if that's what you are after but I found it tasty. No cod just haddock so felt limited. 80.00 for 3 of us to eat/drink which is not cheap but I guess you pay for the view. Staff seemed friendly.
We visited on a quiet Wednesday afternoon, but the experience didn’t match the prices or the expectations set by the menu.nnThe chef was kind and attentive to an elderly customer who appeared to need extra support, which was nice to see. However, service elsewhere suffered. A large nearby table remained uncleared for about an hour after leaving, making the dog-friendly area feel cramped and untidy.nnWe expected a reasonable wait because the menu states food is cooked to order. However, when it arrived, some chips were still undercooked in the middle and seemed like frozen oven chips rather than freshly prepared. The fish was good.nnDuring the meal, nobody checked on us, offered another drink, or asked whether everything was satisfactory. After finishing, we waited about an hour to get the bill, no one asked about coffee or dessert not that we would have bothered based on the service. We also overheard the chef complaining to front-of-house staff about clearing tables, which felt unprofessional.nnThe menu states a 12.5% discretionary service charge is added to the bill. Had it remained on, we would have asked for it to be removed, as the service did not justify it.nnOverall, there were some positives, but the service was slow and disorganised, and the food quality did not consistently justify the prices or menu expectations.
Our party had a wide range of dishes, no complaints and good all round. My battered fish was incredible, and the burger was nice. The chicken schnitzel was alright, nothing too spectacular. The fries were ok not incredible though. Service was good too.nHowever, the prices are very steep, and while yes you do pay for the location, it is probably 3-4 pounds per dish too high.
We have been to the takeaway part of this restaurant and absolutely loved it every time do we decided to have lunch. So lunch is not cheap. You are looking to pay between £16-£25 for a main meal - starters are around £12. We got our meal and I would say it was great in some places but not great in others. My chicken burger was tiny - I think that’s the smallest fillet and burger bun I have ever seen!! They do give you almost a potato’s worth of Chips so you get filled up by that - but really didn’t really find that acceptable for the price of the meal and then one of our fish and chips was well over done as you can see in the pictures and it detracted from the taste of the fish. This was a huge shame and to have such a discrepancy in inconsistency is not great! It shouldn’t have been served the fish - but it was and we paid £18 for the privilege. I don’t think we would use this part of the restaurant again. It’s a shame - because I was so looking forward to it. The staff were great though and you could have access to free water. The milkshakes were finished in two seconds flat - the glasses look impressive but they actually hold a micro amount of liquid! I know it’s tough out there with finances etc - we could have forgiven the meagre portions - but the fish was one step too far - we shouldn’t have paid for a kitchen mistake.
Fantastic cafe on the clifftop great selection of food and drinks Great friendly staff - amazing outdoor areas with fantastic views across the Solent
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